Building Caretaker Personal Service Workers

Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

Monitor and assess the conditions of buildings in order to detect faults, structural problems, and damages. Assess general building cleanliness for grounds maintenance and real estate purposes.

Lead and manage according to the organisation's code of conduct.

Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

Carry out a route in order to verify if all the doors and windows are closed.

Oversee cleaning activities undertaken by employees.

Plan and direct the work of ground maintenance workers and units and maintain all natural areas.

Write down information about visitors, patrons or employees, such as identity, the company they represent and time of arrival or departure.

Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.

Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to …

Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.

Disinfect surfaces in accordance with sanitary standards.

Distribute mail correspondence, newspapers, packages and private messages to customers.

Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.

Handle unforeseen incidents concerning animals and circumstances which call for urgent action in an appropriate professional manner.

Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.

Use gardening equipment such as clippers, sprayers, mowers, chainsaws, complying to health and safety regulations.

Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so …

Make sure that buildings, roads, air traffic, and events comply with local, national or international noise standards and regulations in order to minimise nuisance for the neighbouring residents.

Inspect buildings and building systems such as plumbing or electrical systems to confirm compliance with regulations and requirements.

Clean building grounds of rubbish, glass or any other trash, mow grass or trim bushes.

Inspect the park or part of the park. Note and report problems like blocked trails and risks like overflowing rivers.