Camping Ground Manager Hospitality & Retail Managers

The characteristics of local sights and events, accommodation, bars and restaurants and leisure activities.

Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.

Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.

Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product …

Plan, monitor and report on the budget.

Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

Oversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.

Monitor medium term schedules with budget estimations and reconciliation on a quarterly basis.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Oversee activities during special events taking into account specific objectives, schedule, timetable, agenda, cultural limitations, account rules and legislation.

Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Plan staff time and shifts to reflect the demands of the business.

Create strategies for a business to enable optimum accessibility for all clients.

Keep campsites or areas for recreation, including maintenance and supply selection.

Monitor daily scheduling of room bookings, following quality standards and resolving special situations in front operations.

Monitor guest services to ensure that clients have a positive feeling.

Monitor formal or official viewings and examinations in order to regularly test and inspect property and equipment.

Oversee the inventory of camping equipment and supplies and take care of maintenance and the repair or replacement of equipment if required.

Acquire goods or services from an outside external source.

Oversee the daily operations of a camp including guest departures and arrivals, cleanliness of washing facilities and the provision of food, drinks or entertainment.

Oversee camp programmes and activities such as games, sports and entertainment events.

Execute end of day accounts to ensure that business transactions from the current day have been correctly processed.

Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist …

Create standardised series of actions of a certain order to support the organisation.

Welcome guests in a friendly manner in a certain place.

Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.

Execute a booking of a place according to client's requirement in advance and issue all appropriate documents.

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …

Execute customers' reservations in accordance to their schedules and needs by phone, electronically or in person.

Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.

Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …

Handle arrivals, guest's luggage, check-in clients in line with company standards and local legislation ensuring high levels of customer service.

Handle departures, guest's luggage, client's check-out in line with company standards and local legislation ensuring high levels of customer service.