Craft Shop Manager Hospitality & Retail Managers

The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

Recommended Books

4 books

Employment Law in Context

David Cabrelli

2020

Preview

Introduction to Employment Law

Kathy Daniels

2022

Preview

The SHRM Essential Guide to Employment Law

Charles H. Fleischer

2022

Employment Law

Deborah J. Lockton, Tom …

2020

Preview

The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing …

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

Adhere to standards of hygiene and safety established by respective authorities.

Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.

Implement and monitor company activities in compliance with legal contracting and purchasing legislations.

Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and adhere to regulations.

Attitude that puts customers at the centre of the business in all cases.

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and …

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Plan, monitor and report on the budget.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.

Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

Ensure all employees are providing excellent customer service in accordance to company policy.

Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.

Comply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Ensure that sale prices and promotions are passed through the register as they should.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.

Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.

Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, …

Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

The documentation and processing of data regarding financial activities.

Recommended Books

3 books

Bookkeeping Guidebook

Steven M. Bragg

2022

Practical Bookkeeping

James B. Griffith

2023

Practical Bookkeeping

James B. Griffith

2023

The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.

Recommended Books

2 books

Financial Accounting

Simeon Spiteri

2020

Preview

Official Guide to Financial Accounting using TallyPrime

Tally Education Private …

2021

Preview

The ability to work with the hands in order to create something artistic.

The paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of …

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Store products to ensure the quality and in accordance with standards and regulations. Ensure the stock facilities are kept according to hygiene standards, regulating temperature, heating and air conditioning of …

Manage the terms of the grant, the follow-up procedures and recording dates and payments.

Create ornaments from plaster to adorn walls and ceilings. Craft medallions, cornices and wall panels directly on the surface or at a workshop.

Implement and monitor security measures within the store; be vigilant about shoplifters and fraudulent use of credit cards.

Carry out administrative work and establish public relations.

Monitor the financial situation, analyse the store's sales figures.

Process orders from web shop; direct sales, packaging and shipment.

Research and study trends in crafting, in order to keep up with current designs and marketing strategies.