Delivery Driver Drivers & Mobile Plant Operators

The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.

Recommended Books

1 book

Principles of Health and Safety at Work

Allan St John Holt, Jim …

2015

Preview

Know the geographic area in detail; know where different organisations carry out operations.

Understand road traffic laws and the rules of the road.

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.

Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

Establish daily priorities for staff personnel. Effectively deal with multi-task workload.

Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.

Work with computer data systems such as Geographic Information Systems (GIS).

Identify and differentiate different kinds of mail items and packages to be delivered. Consider their differences to foresee the necessary tools required for delivery.

The principles, ethical issues, regulations and protocols of data protection.

Recommended Books

3 books

Data Protection

Peter Carey

2020

Data Protection Around the World

Elif Kiesow Cortez

2020

Preview

Data Protection in Humanitarian Action

Ana Beduschi, Massimo Ma…

2025

Preview

Have the ability to follow spoken instructions received from colleagues. Strive to understand and clarify what is being requested.

Follow written directions in order to perform a task or carry out a step-by-step procedure.

Administer delivered packages and ensure that they all reach their destination in time.

Handle the delivery and assemble the furniture and other goods, according to customer's needs and preferences.

Handle work-related paperwork ensuring that all relevant requirements are met.

Follow up logistical organisation of products; ensure that products have been transported in a correct and timely fashion.

Use GPS Systems.

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Drive motorised vehicles at high speeds in a safe manner.

Drive two-wheeled vehicles such as bicycles and motorcycles for the performance of different tasks relating to the transportation of goods and passengers.

Ensure the integrity of letters and packages to avoid damage. Ensure that packages are delivered to clients in the same condition they were collected in.

Use different specialised handling for products that are delicate and tend to be broken or damaged easily.

Maintain vehicle appearance by washing, cleaning and performing minor adjustments and repairs.

Ensure that vehicle delivery documents are made up accurately and on time.

Operate mailing information systems in order to record the processing and handling of mail. Record faults and identify packages that were not delivered. Ensure mail and small packages are traceable …

Organise mail and small package deliveries in an efficient, confidential, and safe manner.

Fix payment methods for services and goods such as cash, cheques, credit cards, bank transfers, traveller's cheques and money orders. Develop and implement strategies to prevent credit card fraud.

Accept payments from customers by cash money or credit cards.