Department Store Manager Hospitality & Retail Managers

The set of rules that govern the activity of a company.

The offered products, their functionalities, properties and legal and regulatory requirements.

Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Utilise computers, IT equipment and modern day technology in an efficient way.

Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.

Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product …

Plan, monitor and report on the budget.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Develop a method to promote a product through different channels, such as television, radio, print and online platforms, social media with the aim to communicate and deliver value to customers.

Determine the objective of the marketing strategy whether it is for establishing image, implementing a pricing strategy, or raising awareness of the product. Establish approaches of marketing actions to ensure …

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …

ensure the store's concept is properly advertised through different channels, and that the image is consistent with the product display and staff behaviour.

Monitor the loading of products on shelves; ensure that items are placed correctly and in a timely fashion.

Reduce the selling price of products, in order to maximise revenue at various periods of the year.

The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

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The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.

The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

The set of health, safety and hygiene standards and items of legislation applicable in a specific sector.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.

Coach sales team on in-store visual merchandising; help employees to interpret guidelines; train employees in effective execution of visual concept.

Define the characteristics of a brand. Identify what the brand stands for. Develop a strong brand perception both internally and externally.

Supervise the promotion of a particular brand of goods, by liasing with the appropriate departments.