Employment Agent Business & Administration Technicians

The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

Recommended Books

1 book

The SHRM Essential Guide to Employment Law

Charles H. Fleischer

2022

Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

Recommended Books

2 books

Smith and Wood's Employment Law

Ian Smith, Owen Warnock

2023

Preview

Handbook to the Labour Laws

New Zealand

2025

Job opportunities available on the labour market, depending on the economic field concerned.

Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …

Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

Interview people in a range of different circumstances.

Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, …

Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

Observe the set of rules establishing the nondisclosure of information except to another authorised person.

Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.

The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.

Recommended Books

4 books

Armstrong's Handbook of Human Resource Management Practice

Michael Armstrong, Steph…

2026

Preview

The Practical Guide to Managing Human Resources in Hospitality, Hotels and Events

Jennifer Kaye

2025

Preview

HUMAN RESOURCE MANAGEMENT, SEVENTH EDITION

PATTANAYAK, BISWAJEET

2025

Preview

Organisation Studies and Human Resource Management

Kate Black, Russell Warh…

2021

Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.

Fix and schedule professional appointments or meetings for clients or superiors.

Maintain the liaison and exchange of information with regional or local authorities.

Make the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.

Provide information on the different lessons and fields of study offered by educational institutions such as universities and secondary schools, as well as the study requirements and employment prospects.

Search for information or people using databases.

Provide personalised help, guidance and information to people in order to make them grow in their careers.

Analyse data and perform research concerning unemployment in a region or nation in order to identify causes for unemployment and possible solutions.

Help clients determine what they want to do with their lives and assist in setting personal and professional goals, by prioritising and planning the steps necessary to reach these goals.

Improve the chances of individuals to find a job, by teaching the required qualifications and interpersonal skills, through training and development programs, workshops or employment projects.

Mentor individuals by providing emotional support, sharing experiences and giving advice to the individual to help them in their personal development, as well as adapting the support to the specific …

Make someone ready to deal with job interviews, by advising on communication, body language and appearance, going through frequently asked questions, and identifying personal and professional strengths and weaknesses.

Promote the development and implementation of policies which aim to improve employment standards, and reduce unemployment rates, in order to acquire governmental and public support.

Promote diversity and equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.