File Clerk Other Clerical Support Workers
SaveWhat Does a File Clerk Do?
File clerks are in charge of maintaining records of a company and managing forms and information. They organise and retrieve documents when necessary and ensure an efficient working system.
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Where Do I Start?
Information Confidentiality
The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with confidential information and the risks of non-compliance.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a File Clerk
Essential Skills
Essential Skills
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EssentialInformation Confidentiality knowledge
The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with …
Recommended Books
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EssentialEnsure Information Transparency skill
Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.
Course recommendations coming soon.
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EssentialEnsure Proper Document Management skill
Guarantee that the tracking and recording standards and rules for document management are followed, such as ensuring that changes are identified, that documents remain readable and that obsoleted documents are …
Course recommendations coming soon.
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EssentialFill Out Forms skill
Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.
Course recommendations coming soon.
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EssentialKeep Task Records skill
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
Course recommendations coming soon.
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EssentialOrganise Business Documents skill
Put together documents coming from the photocopier, the mail, or the daily operations of businesses.
Course recommendations coming soon.
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EssentialPerform Clerical Duties skill
Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.
Course recommendations coming soon.
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EssentialUse Office Systems skill
Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes …
Course recommendations coming soon.
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EssentialCarry Out Records Management skill
Manage the life-cycle of records of institutions, indivduals, corporate bodies, collections, oral history.
Course recommendations coming soon.
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EssentialFacilitate Access To Information skill
Prepare documents for archiving; ensure that the information can easily be accessed at all times.
Course recommendations coming soon.
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EssentialFile Documents skill
Create a filing system. Write a document catalogue. Label documents etc.
Course recommendations coming soon.
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EssentialRespect Data Protection Principles skill
Ensure that access to personal or institutional data conforms to the legal and ethical framework governing such access.
Course recommendations coming soon.
Optional Skills (5 of 12 displayed)
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OptionalHealth Records Management knowledge
The procedures and importance of record keeping in a healthcare system such as hospitals or clinics, the information systems used to keep and process records and how to achieve maximum …
No book recommendations available yet.
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OptionalDigitise Documents skill
Load analog documents by converting them into a digital format, using specialised hardware and software.
Course recommendations coming soon.
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OptionalKeep Records Of Customer Interaction skill
Recording details of inquiries, comments and complaints received from customers, as well as actions to be taken.
Course recommendations coming soon.
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OptionalKeep Records On Sales skill
Keep records of the activities of the sales of products and services, tracking which products and services were sold when and maintaining customer records, in order to facilitate improvements in …
Course recommendations coming soon.
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OptionalKeep Stock Records skill
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Course recommendations coming soon.
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OptionalMaintain Records Of Maintenance Interventions skill
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
Course recommendations coming soon.
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OptionalManage Digital Archives skill
Create and maintain computer archives and databases, incorporating latest developments in electronic information storage technology.
Course recommendations coming soon.
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OptionalDevelop Classification Systems skill
Organise archive or business records; develop classification systems to facilitate access to all information.
Course recommendations coming soon.
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OptionalKeep Promotions Records skill
Keep records on sales information and distribution of materials. File reports on customer reactions to their employers' products and promotions; present these reports to their managers.
Course recommendations coming soon.
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OptionalMaintain Museum Records skill
Keep museum records current and in conformity with museum standards.
Course recommendations coming soon.
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OptionalMaintain Service Record Book skill
Maintain service record book, in which data related to the on-board time, activities, signatures of skippers, and other details are recorded.
Course recommendations coming soon.
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OptionalUse Software For Data Preservation skill
Utilise specialised applications and software to collect and preserve digital information.
Course recommendations coming soon.