Funeral Services Director Personal Service Workers

A firm's functions, the processes and tasks which are employed to accomplish those functions and the relationship of those functions, processes and tasks to each of the functions, processes and …

Accept, schedule and cancel appointments.

Adhere to standards of hygiene and safety established by respective authorities.

Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.

Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …

Welcome guests in a friendly manner in a certain place.

Plan, monitor and report on the budget.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Promote and respect human rights and diversity in light of the physical, psychological, spiritual and social needs of autonomous individuals, taking into account their opinions, beliefs and values, and the …

Show guests the way through buildings or on domains, to their seats or performance setting, helping them with any additional information so that they can reach the foreseen event destination.

Deal with people in a sensitive and tactful way.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …

Provide relatives of the deceased person with information and advice on ceremonial, burial and cremation services.

Manage the company-related legal and financial issues; calculate and analyse numbers and figures; look how to save costs and how to maximise income and productivity; balance costs against possible benefits …

Keep records on the cremations that are or will be executed and make sure that the cremated remains are identified correctly.

Decorate rooms or other locations for ceremonies, such as funerals, cremations, weddings or baptism.

Principles governing business management methods such as strategy planning, methods of efficient production, people and resources coordination.

Based on accounts, records, financial statements and external information of the market, analyse the performance of the company in financial matters in order to identify improvement actions that could increase …

Take appropriate actions in a business environment in order to maximise possible outcome from each situation.

Hire new personnel for a company or organisation payroll via a prepared set of procedures. Make staffing decisions and direct selection co-workers.

File and organise personal administration documents comprehensively.

Maintain the liaison and exchange of information with regional or local authorities.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Monitor quick and safe emergency evacuation plans.

Oversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.

Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.

Aid the families of patients with terminal illnesses with issues related to the organisation of the funeral.

Follow up on the maintenance and repairs to be carried out. Solve minor problems and pass harder problems on to the person responsible for maintenance.

Contact catering companies and shop around different providers in order to find the most suitable caterer for the event. Arrange and agree contracts with caterers for the provision of the …

Put on clothes on bodies of deceased persons, chosen or provided by the deceased one's relatives.

Drive cars, hearses or other vehicles at a steady pace in processions.

Prepare bodies for funeral ceremonies, by cleaning and disinfecting them, using make-up to create the impression of a natural appearance and hiding or correcting any visible damages or injuries.

Keep an inventory of tools utilised in manufacturing or in the provision of services. Ensure that tool sets remain complete and suitable for use.

Issue, store and manage funeral equipment, which may include memorial cards, candles, crucifixes and lowering straps.

Handle equipment used for the cremation of deceased individuals, such as cremators, incinerators, cremulators and magnets.

Perform the ritual acts and apply the traditional religious texts during ceremonial events, such as funerals, confirmation, baptism, birth rites and other religious ceremonies.

Handle coffins, remove any metal handles or ornaments and put the coffin in the cremation oven.

Provide directions and other relevant information to visitors.

Respond to visitors complaints, in a correct and polite manner, offering a solution when possible and taking action when necessary.

Lift and carry coffins prior and during the funeral service, placing it in the chapel and into the cemetery.