Hawker Street & Related Sales & Service Workers
SaveWhat Does a Hawker Do?
Hawkers sell goods and services on established routes, street and market locations.
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Where Do I Start?
Consumer Protection
The current legislation applicable in relation to the rights of consumers in the marketplace.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Hawker
Essential Skills
Essential Skills
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EssentialConsumer Protection knowledge
The current legislation applicable in relation to the rights of consumers in the marketplace.
No book recommendations available yet.
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EssentialSales Argumentation knowledge
Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
No book recommendations available yet.
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EssentialProduct Comprehension knowledge
The offered products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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EssentialApply Health And Safety Standards skill
Adhere to standards of hygiene and safety established by respective authorities.
Course recommendations coming soon.
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EssentialAssist Customers skill
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Course recommendations coming soon.
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EssentialCarry Out Active Selling skill
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their …
Course recommendations coming soon.
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EssentialDemonstrate Products' Features skill
Demonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade …
Course recommendations coming soon.
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EssentialEnsure Customer Focus skill
Attitude that puts customers at the centre of the business in all cases.
Course recommendations coming soon.
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EssentialGuarantee Customer Satisfaction skill
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
Course recommendations coming soon.
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EssentialMaintain Work Area Cleanliness skill
Keep the working area and equipment clean and orderly.
Course recommendations coming soon.
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EssentialNegotiate Price skill
Arrange an agreement on price of products or services provided or offered.
Course recommendations coming soon.
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EssentialOrganise Product Display skill
Arrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and …
Course recommendations coming soon.
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EssentialPerform Manual Work Autonomously skill
Course recommendations coming soon.
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EssentialProcess Payments skill
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …
Course recommendations coming soon.
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EssentialUpsell Products skill
Persuade customers to buy additional or more expensive products.
Course recommendations coming soon.
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EssentialUse Different Communication Channels skill
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Course recommendations coming soon.
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EssentialAdapt To Different Weather Conditions skill
Course recommendations coming soon.
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EssentialEnsure Product Preparation skill
Ensure that products such as food items are correctly prepared and made ready for consumption; combine different parts until they form one sellable unit.
Course recommendations coming soon.
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EssentialUnload Supplies skill
Remove deliveries from a truck and move new supplies to workplace or storage area.
Course recommendations coming soon.
Optional Skills (5 of 38 displayed)
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OptionalDairy And Edible Oil Products knowledge
The offered dairy products and edible oil products, their functionalities, properties and legal and regulatory requirements.
Recommended Books
1 book -
OptionalBeverage Products knowledge
The offered beverage products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalElectrical Household Appliances Products knowledge
The offered electrical household appliances products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalElectronic Communication knowledge
Data communication performed through digital means such as computers, telephone or e-mail.
Recommended Books
2 books -
OptionalClothing And Footwear Products knowledge
The offered clothing and footwear products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalFabric Types knowledge
Woven, non-woven, knitted fabrics and netting fabrics, technical fabrics such as Gore-Tex and Gannex.
No book recommendations available yet.
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OptionalFeatures Of Sporting Equipment knowledge
Types of sporting, fitness and recreational equipment and sporting supplies and their characteristics.
No book recommendations available yet.
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OptionalFish, Crustacean And Mollusc Products knowledge
The offered fish, crustacean and mollusc products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalFruit And Vegetable Products knowledge
The offered fruit and vegetable products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalTextile Products, Textile Semi-finished Products And Raw Materials knowledge
The offered textile products, textile semi-finished products and raw materials, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalTypes Of Watches knowledge
Types of wristwatches, such as mechanical and quartz, their features and functions, such as calendar, chronograph, water resistance, etc.
No book recommendations available yet.
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OptionalWatches And Jewellery Products knowledge
The offered watches and jewellery products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalValue-added Tax Law knowledge
Taxes imposed on the purchase prices of goods and the legislation that governs this activity.
Recommended Books
2 booksFundamentals of EU VAT Law -
OptionalCold Chain knowledge
The temperature at which certain products are to be kept for consumption.
Recommended Books
1 book -
OptionalTobacco Products knowledge
The varieties of products that can be manufactured using tobacco leaves as a base. The types of tobacco products which are smoked tobacco products, smokeless tobacco products, and byproducts of …
Recommended Books
1 bookTobacco Leaves; Being a Book of Facts for Smokers -
OptionalCoffee, Tea, Cocoa And Spice Products knowledge
The offered coffee, tea, cocoa and spice products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalElectronic And Telecommunication Equipment knowledge
The offered electronic and telecommunication equipment and products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalFloral Composition Techniques knowledge
The different ways of combining flowers and plants, according to ornamental techniques.
No book recommendations available yet.
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OptionalFootwear Industry knowledge
Major brands, manufacturers and products available on the footwear market including the different types of shoes, components and materials used.
No book recommendations available yet.
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OptionalHides, Skins And Leather Products knowledge
The offered hides, skins and leather products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalHousehold Products knowledge
The offered household products or goods, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalMeat And Meat Products knowledge
The offered meat and meat products, their properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalSales Promotion Techniques knowledge
The techniques used to persuade customers to purchase a product or a service.
No book recommendations available yet.
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OptionalSales Strategies knowledge
The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.
No book recommendations available yet.
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OptionalSugar, Chocolate And Sugar Confectionery Products knowledge
The offered sugar, chocolate and sugar confectionery products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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OptionalTextile Industry knowledge
Major textile manufacturers on the market of various brands and materials.
No book recommendations available yet.
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OptionalCharacteristics Of Faces knowledge
The various typologies and forms of faces in order to advise customers on the most suitable types of glasses.
No book recommendations available yet.
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OptionalClothing Sizes knowledge
Sizes of clothing items in order to make appropriate suggestions to customers.
No book recommendations available yet.
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OptionalFish Varieties knowledge
The different types and varieties of fish on the market.
No book recommendations available yet.
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OptionalManufacturer's Recommended Price knowledge
The estimated price the manufacturer suggests the retailer to apply to a product or service and the pricing method through which it is calculated.
No book recommendations available yet.
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OptionalMarket Participants knowledge
The businesses, relations and opportunities of different participants in the market.
No book recommendations available yet.
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OptionalTelecommunication Industry knowledge
The major players on the telecommunications market such as organisations manufacturing and distributing telephone terminal equipment, mobile devices, accessibility, and network security.
No book recommendations available yet.
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OptionalTextile Trends knowledge
Latest developments in textile fabrics and textile methods.
No book recommendations available yet.
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OptionalOperate Cash Point skill
Count the money; balance cash drawer at the end of the shift; receive payments and process payment information; use scanning equipment.
Course recommendations coming soon.
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OptionalOperate Cash Register skill
Register and handle cash transactions by using point of sale register.
Course recommendations coming soon.
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OptionalPrevent Theft skill
Anticipate on theft and robbery. Prevent goods, cash or individuals from being stolen or damaged.
Course recommendations coming soon.
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OptionalSpeak Dialect skill
Interact with customers in local dialect.
Course recommendations coming soon.
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OptionalUtilise Cross-selling skill
Apply sales techniques to sell additional products or services to current customers.
Course recommendations coming soon.