Hospitality Entertainment Manager Business & Administration Technicians
SaveWhat Does a Hospitality Entertainment Manager Do?
Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.
Resource recommendations may include affiliate links. Learn more
Where Do I Start?
Recreation Activities
The field and characteristics of recreational activities for customers.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Hospitality Entertainment Manager
Essential Skills
Essential Skills
-
EssentialRecreation Activities knowledge
The field and characteristics of recreational activities for customers.
No book recommendations available yet.
-
EssentialComply With Food Safety And Hygiene skill
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
Course recommendations coming soon.
-
EssentialCoordinate Events skill
Lead events by managing budget, logistics, event support, security, emergency plans and follow up.
Course recommendations coming soon.
-
EssentialCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
-
EssentialHandle Customer Complaints skill
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Course recommendations coming soon.
-
EssentialImplement Marketing Strategies skill
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Course recommendations coming soon.
-
EssentialImplement Sales Strategies skill
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product …
Course recommendations coming soon.
-
EssentialManage Health And Safety Standards skill
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
Course recommendations coming soon.
-
EssentialManage Staff skill
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …
Course recommendations coming soon.
-
EssentialNegotiate Price skill
Arrange an agreement on price of products or services provided or offered.
Course recommendations coming soon.
-
EssentialPresent Reports skill
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
Course recommendations coming soon.
-
EssentialProvide Tourism Related Information skill
Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
Course recommendations coming soon.
-
EssentialTrain Employees skill
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …
Course recommendations coming soon.
-
EssentialDevelop Entertainment Programmes skill
Create, schedule and guide engaging and challenging entertainment programmes.
Course recommendations coming soon.
-
EssentialEvaluate Entertainment Programme skill
Assess and improve the entertainment programme on offer by obtaining guest feedback and making use of available resources.
Course recommendations coming soon.
-
EssentialPlan Events skill
plan programmes, agendas, budgets, and services of an event according to customers' requirements.
Course recommendations coming soon.
-
EssentialPlan Multi-agenda Event skill
Organise events and programmes which deliver content for multiple groups in parallel.
Course recommendations coming soon.
Optional Skills (5 of 16 displayed)
-
OptionalAssist Clients With Special Needs skill
Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
Course recommendations coming soon.
-
OptionalBuild Business Relationships skill
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Course recommendations coming soon.
-
OptionalCreate Annual Marketing Budget skill
Make the calculation of both the income and expenditures that are expected to be paid over the coming year concerning the marketing related activities such as advertising, selling and delivering …
Course recommendations coming soon.
-
OptionalEnsure Cross-department Cooperation skill
Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.
Course recommendations coming soon.
-
OptionalGreet Guests skill
Welcome guests in a friendly manner in a certain place.
Course recommendations coming soon.
-
OptionalMaintain Customer Service skill
Course recommendations coming soon.
-
OptionalMaintain Incident Reporting Records skill
Keep a system to record details of unusual events that occur at the facility, such as job-related injuries.
Course recommendations coming soon.
-
OptionalManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
-
OptionalRecruit Employees skill
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Course recommendations coming soon.
-
OptionalSchedule Shifts skill
Plan staff time and shifts to reflect the demands of the business.
Course recommendations coming soon.
-
OptionalThink Analytically skill
Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Course recommendations coming soon.
-
OptionalDemonstrate Intercultural Competences In Hospitality Services skill
Course recommendations coming soon.
-
OptionalEnsure Safety In Hospitality Establishment skill
Take responsibility for the safety of all employees and guests in a hospitality establishment by applying specific principles, policies and regulations.
Course recommendations coming soon.
-
OptionalManage Inspections Of Equipment skill
Monitor formal or official viewings and examinations in order to regularly test and inspect property and equipment.
Course recommendations coming soon.
-
OptionalObtain Sponsorship skill
Acquire sponsor deals by preparing relevant applications and reports.
Course recommendations coming soon.
-
OptionalSupervise Entertainment Activities For Guests skill
Oversee camp programmes and activities such as games, sports and entertainment events.
Course recommendations coming soon.