Hospitality Establishment Security Officer Protective Services Workers

The characteristics of the use-of-force, which is a legal doctrine employed by police and army forces, to regulate acts of violence during interventions. Use-of-force is ought to balance security needs …

The characteristics of human behaviour and human interaction and dynamics to ensure their security in hospitality establishment.

Recommended Books

2 books

Security and Loss Prevention Management

Raymond C. Ellis, David …

2013

Behavioural Dynamics at the Workplace

Umashankar K, Charitra H…

2020

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Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Keep back offenders and trespassers in a certain area.

Identify people under excessive use of alcohol and drugs inside a facility, effectively deal with these people and supervise customers own safety while applying relevant regulations.

Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.

Monitor surveillance equipment to observe what people are doing in a given area and ensure their safety.

Keep a system to record details of unusual events that occur at the facility, such as job-related injuries.

Plan, monitor and report on the budget.

Monitor quick and safe emergency evacuation plans.

Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Oversee activities during special events taking into account specific objectives, schedule, timetable, agenda, cultural limitations, account rules and legislation.

Handle unexpected incidents following the appropriate protocol by solving, organising, reporting and documenting them.

Guarantee the security of guests and the premises by monitoring the hotel premises.

Oversee and regularly review external security provision.

Oversee and conduct inventory of security tools and equipment.

Seek advice and collaborate with union officials responsible for topics that are relevant to you and your business or your work.

Keep clients safe who have extraordinary level of risk by organising and providing the relevant security.

Screen employees by compiling criminal records, commercial records and financial records of an individual.

Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.

Create standardised series of actions of a certain order to support the organisation.

Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.

Plan staff time and shifts to reflect the demands of the business.

Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Guarantee protection, safety and security of parked cars.

Develop methods and strategies to ensure maximum customer privacy.

Acquire goods or services from an outside external source.

Fix payment methods for services and goods such as cash, cheques, credit cards, bank transfers, traveller's cheques and money orders. Develop and implement strategies to prevent credit card fraud.

Fix standards for the storage and handling of guests' valuables.

Make sure that clients' personal belongings, such as jewellery, personal documents, CDs and shoes, are properly stored, maintained and returned, according to its value and in line with organisational procedures.