Household Appliances Repair Technician Electrical & Electronic Trades Workers

The offered electrical household appliances products, their functionalities, properties and legal and regulatory requirements.

The manufacturer's instructions needed to install household devices such as washing machines, dishwashers, refrigerators etc.

Recommended Books

1 book

Black & Decker The Book of Home How-to, Updated 3rd Edition

Editors of Cool Springs …

2025

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Apply the principles and rules that govern the activities and processes of an organisation.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

Remove defective parts and replace them with functioning components.

Use diagnostic equipment to measure current, resistance and voltage. Handle sophisticated multimeters to measure inductance, capacitance and current transistor gain.

Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.

Connect electrical equipment, such as dishwashers, ovens and refrigerators, to the electricity network and perform electrical bonding to avoid dangerous potential differences. Test the installation for proper functioning.

Following the manufacturer's blueprints, perform parts replacement or repair of household devices such as stoves, boilers, washing machines, refrigerators and dish washers.

Accept, schedule and cancel appointments.

Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …

Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …

Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a …

Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.

Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Keep the team leader informed on current and emerging issues.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …

Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.

Provide customers with detailed advice on the installation, correct use and maintenance of electrical household equipment, such as washing machines, dryers, and dishwashers.

Present and explain the characteristics and features of household equipment such as refrigerators, washing machines and vacuum cleaners; explain brand differentiation, performance and durability.

Compose warranty forms for electrical household equipment sold to customers.

Sell household appliances such as vacuum cleaners, washing machines, dishwashers, air conditioners and refrigerators. Provide advice on purchasing decisions and try to meet customers wishes. Process payments.

Sell contracts for repair and maintenanceservices of newly sold electrical devices such as washing machines and refrigerators.