Ict Business Analyst ICT Professionals
SaveWhat Does an Ict Business Analyst Do?
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
Resource recommendations may include affiliate links. Learn more
Where Do I Start?
Business Process Modelling
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become an Ict Business Analyst
Essential Skills
Essential Skills
-
EssentialBusiness Process Modelling knowledge
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process …
-
EssentialLegal Requirements Of Ict Products knowledge
The international regulations related to the development and use of ICT products.
No book recommendations available yet.
-
EssentialBusiness Requirements Techniques knowledge
The procedures required to identify and analyse business and organisational needs.
Recommended Books
1 book -
EssentialProduct Usage Risks Analysis knowledge
The methods to analyse product associated risks, in possible customer environment, their magnitude, consequences and likely outcomes in order to mitigate them by warning messages, safety instructions and maintenance support.
No book recommendations available yet.
-
EssentialAnalyse Business Processes skill
Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.
Course recommendations coming soon.
-
EssentialAnalyse Business Requirements skill
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
Course recommendations coming soon.
-
EssentialApply Change Management skill
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.
Course recommendations coming soon.
-
EssentialDefine Technical Requirements skill
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
Course recommendations coming soon.
-
EssentialIdentify Customer Requirements skill
Apply techniques and tools, such as surveys, questionnaires, ICT applications, for eliciting, defining, analysing, documenting and maintaining user requirements from system, service or product.
Course recommendations coming soon.
-
EssentialIdentify Legal Requirements skill
Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.
Course recommendations coming soon.
-
EssentialImplement Strategic Planning skill
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
Course recommendations coming soon.
-
EssentialInteract With Users To Gather Requirements skill
Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.
Course recommendations coming soon.
-
EssentialProvide Cost Benefit Analysis Reports skill
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project …
Course recommendations coming soon.
-
EssentialTranslate Requirement Concepts Into Visual Design skill
Develop visual design from given specifications and requirements, based on the analysis of the scope and target audience. Create a visual representation of ideas such as logos, website graphics, digital …
Course recommendations coming soon.
-
EssentialAnalyse The Context Of An Organisation skill
Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.
Course recommendations coming soon.
-
EssentialCreate Business Process Models skill
Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.
Course recommendations coming soon.
-
EssentialPropose Ict Solutions To Business Problems skill
Suggest how to solve business issues, using ICT means, so that business processes are improved.
Course recommendations coming soon.
Optional Skills (5 of 19 displayed)
-
OptionalCloud Technologies knowledge
The technologies which enable access to hardware, software, data and services through remote servers and software networks irrespective of their location and architecture.
-
Optional
-
OptionalOrganisational Resilience knowledge
The strategies, methods and techniques that increase the organisation's capacity to protect and sustain the services and operations that fulfil the organisational mission and create lasting values by effectively addressing …
Recommended Books
2 books -
OptionalVisual Presentation Techniques knowledge
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, …
Recommended Books
2 books -
OptionalBusiness Strategy Concepts knowledge
The terminology related to the design and implementation of major trends and aims which are taken by an organisation's executives, while keeping in mind its resources, competition and environments.
Recommended Books
1 book -
OptionalIct Market knowledge
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
Recommended Books
1 book -
OptionalSystems Development Life-Cycle knowledge
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
Recommended Books
1 book -
OptionalBusiness Intelligence knowledge
The tools used to transform large amounts of raw data into relevant and helpful business information.
-
OptionalInnovation Processes knowledge
The techniques, models, methods and strategies which contribute to the promotion of steps towards innovation.
-
OptionalInformation Extraction knowledge
The techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.
Recommended Books
1 book -
OptionalInternal Risk Management Policy knowledge
The internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous …
No book recommendations available yet.
-
OptionalUnstructured Data knowledge
The information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques …
No book recommendations available yet.
-
OptionalInformation Architecture knowledge
The methods through which information is generated, structured, stored, maintained, linked, exchanged and used.
No book recommendations available yet.
-
OptionalInformation Categorisation knowledge
The process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.
No book recommendations available yet.
-
OptionalBusiness Ict Systems knowledge
The software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions.
Recommended Books
2 books -
OptionalDesign Process skill
Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.
Course recommendations coming soon.
-
OptionalExecute Analytical Mathematical Calculations skill
Apply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.
Course recommendations coming soon.
-
OptionalManage Ict Project skill
Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, …
Course recommendations coming soon.
-
OptionalProvide User Documentation skill
Develop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to …
Course recommendations coming soon.