ICT Capacity Planner ICT Professionals
SaveWhat Does an ICT Capacity Planner Do?
ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.
Resource recommendations may include affiliate links. Learn more
Outsourcing Strategy
The high level planning for managing and optimising external services of providers to execute business processes.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become an ICT Capacity Planner
Essential Skills
Essential Skills
-
EssentialOutsourcing Strategy knowledge
The high level planning for managing and optimising external services of providers to execute business processes.
Recommended Books
1 book -
EssentialInsourcing Strategy knowledge
The high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.
No book recommendations available yet.
-
EssentialICT Capacity Planning Strategies knowledge
The methods, techniques and ICT tools used for planning the maximum amount of work that an organisation is capable of completing in a given period, based on the number of …
Recommended Books
1 book -
EssentialCrowdsourcing Strategy knowledge
The high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.
No book recommendations available yet.
-
EssentialICT Infrastructure knowledge
The system, network, hardware and software applications and components, as well as devices and processes that are used in order to develop, test, deliver, monitor, control or support ICT services.
No book recommendations available yet.
-
EssentialStatistical Analysis System Software knowledge
Specific software system (SAS) used for advanced analytics, business intelligence, data management, and predictive analytics.
No book recommendations available yet.
-
EssentialAnalyse Business Requirements skill
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
Course recommendations coming soon.
-
EssentialApply Company Policies skill
Apply the principles and rules that govern the activities and processes of an organisation.
Course recommendations coming soon.
-
EssentialCarry Out Statistical Forecasts skill
Undertake a systematic statistical examination of data representing past observed behaviour of the system to be forecast, including observations of useful predictors outside the system.
Course recommendations coming soon.
-
EssentialDevelop Financial Statistics Reports skill
Create financial and statistical reports based on collected data which are to be presented to managing bodies of an organisation.
Course recommendations coming soon.
-
EssentialImprove Business Processes skill
Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.
Course recommendations coming soon.
-
EssentialPerform Business Analysis skill
Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business' needs and determining areas …
Course recommendations coming soon.
-
EssentialPerform Resource Planning skill
Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Course recommendations coming soon.
-
EssentialProvide Cost Benefit Analysis Reports skill
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project …
Course recommendations coming soon.
-
EssentialEnsure Adherence To Organisational ICT Standards skill
Guarantee that the state of events is in accordance with the ICT rules and procedures described by an organisation for their products, services and solutions.
Course recommendations coming soon.
-
EssentialForecast Workload skill
Predict and define the workload that needs to be done in a certain amount of time and the time it would take to perform related tasks.
Course recommendations coming soon.
-
EssentialPlan ICT Capacity skill
Schedule the longer-term hardware capacity, ICT infrastructure, computing resources, human resources and other aspects needed to meet changing demands for ICT products and services.
Course recommendations coming soon.
Optional Skills (5 of 29 displayed)
-
OptionalBusiness Process Modelling knowledge
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process …
-
OptionalCloud Technologies knowledge
The technologies which enable access to hardware, software, data and services through remote servers and software networks irrespective of their location and architecture.
Recommended Books
1 book -
OptionalICT Process Quality Models knowledge
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and …
No book recommendations available yet.
-
OptionalICT Security Standards knowledge
The standards regarding ICT security such as ISO and the techniques required to ensure compliance of the organisation with them.
No book recommendations available yet.
-
OptionalSPARQL knowledge
The computer language SPARQL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation …
No book recommendations available yet.
-
OptionalXquery knowledge
The computer language XQuery is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the international standards organisation …
Recommended Books
2 books -
OptionalLINQ knowledge
The computer language LINQ is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
Recommended Books
2 books -
OptionalLDAP knowledge
The computer language LDAP is a query language for retrieval of information from a database and of documents containing the needed information.
No book recommendations available yet.
-
OptionalN1QL knowledge
The computer language N1QL is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Couchbase.
No book recommendations available yet.
-
OptionalSystems Development Life-cycle knowledge
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
No book recommendations available yet.
-
OptionalLabour Legislation knowledge
Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.
No book recommendations available yet.
-
OptionalMDX knowledge
The computer language MDX is a query language for retrieval of information from a database and of documents containing the needed information. It is developed by the software company Microsoft.
No book recommendations available yet.
-
OptionalQuery Languages knowledge
The field of standardised computer languages for retrieval of information from a database and of documents containing the needed information.
No book recommendations available yet.
-
OptionalResource Description Framework Query Language knowledge
The query languages such as SPARQL which are used to retrieve and manipulate data stored in Resource Description Framework format (RDF).
No book recommendations available yet.
-
OptionalCollect Customer Feedback On Applications skill
Gather a response and analyse data from customers to identify requests or problems in order to improve applications and overall customer satisfaction.
Course recommendations coming soon.
-
OptionalCoordinate Technological Activities skill
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Course recommendations coming soon.
-
OptionalCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
-
OptionalDesign Database Scheme skill
Draft a database scheme by following the Relational Database Management System (RDBMS) rules in order to create a logically arranged group of objects such as tables, columns and processes.
Course recommendations coming soon.
-
OptionalDesign Process skill
Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.
Course recommendations coming soon.
-
OptionalExecute ICT Audits skill
Organise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issues and recommend solutions …
Course recommendations coming soon.
-
OptionalPerform ICT Troubleshooting skill
Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.
Course recommendations coming soon.
-
OptionalPerform Project Management skill
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific …
Course recommendations coming soon.
-
OptionalProvide ICT Consulting Advice skill
Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.
Course recommendations coming soon.
-
OptionalUse Different Communication Channels skill
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Course recommendations coming soon.
-
OptionalUse Scripting Programming skill
Utilise specialised ICT tools to create computer code that is interpreted by the corresponding run-time environments in order to extend applications and automate common computer operations. Use programming languages which …
Course recommendations coming soon.
-
OptionalAdminister ICT System skill
Handle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.
Course recommendations coming soon.
-
OptionalCreate Database Diagrams skill
Develop the database design models and diagrams which establish the structure of a database by using modelling software tools to be implemented in further processes.
Course recommendations coming soon.
-
OptionalManage ICT System Deployment skill
Deliver, install and test a computer or ICT system. Set up and prepare the system for use.
Course recommendations coming soon.
-
OptionalProvide User Documentation skill
Develop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to …
Course recommendations coming soon.