Ict Documentation Manager Production & Specialised Services Managers
SaveWhat Does an Ict Documentation Manager Do?
ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.
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Where Do I Start?
Ict Project Management
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become an Ict Documentation Manager
Essential Skills
Essential Skills
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EssentialIct Project Management knowledge
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating …
Recommended Books
1 book -
EssentialBusiness Processes knowledge
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
No book recommendations available yet.
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EssentialLegal Requirements Of Ict Products knowledge
The international regulations related to the development and use of ICT products.
No book recommendations available yet.
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EssentialIndustrial Software knowledge
The selection of software that aids in estimating, managing and scheduling industrial processes such as design, work flow and production improvement.
No book recommendations available yet.
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EssentialContent Development Processes knowledge
The specialised techniques used to design, write, compile, edit and organise digital content, such as text, graphics and videos for publishing purposes.
No book recommendations available yet.
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EssentialApply Organisational Techniques skill
Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.
Course recommendations coming soon.
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EssentialDisseminate Internal Communications skill
Disseminate internal communications using the different communication channels that a company has at its disposal.
Course recommendations coming soon.
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EssentialEnsure Compliance With Legal Requirements skill
Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
Course recommendations coming soon.
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EssentialIdentify Legal Requirements skill
Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.
Course recommendations coming soon.
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EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
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EssentialManage Human Resources skill
Conduct employee recruitment, helping employees to develop their personal and organisational skills, knowledge, and competencies as well as providing feedback and performance appraisals. It includes motivating employees, by implementing rewarding …
Course recommendations coming soon.
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EssentialPerform Resource Planning skill
Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Course recommendations coming soon.
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EssentialDevelop Information Standards skill
Develop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.
Course recommendations coming soon.
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EssentialDevelop Technological Improvement Strategies skill
Create plans for the development and implementation of strategies which facilitate improvements in technological projects and in the efficiency of the project's procedures, taking into account analyses and relevant regulations.
Course recommendations coming soon.
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EssentialManage Content Development Projects skill
Plan and implement the creation, delivery and management of digital or printed content, develop a system that describes the entire editorial content development and publishing process and use ICT tools …
Course recommendations coming soon.
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EssentialManage Content Metadata skill
Apply content management methods and procedures to define and use metadata concepts, such as the data of creation, in order to describe, organise and archive content such as documents, video …
Course recommendations coming soon.
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EssentialManage Information Sources skill
Identify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.
Course recommendations coming soon.
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EssentialProvide Guidelines For Content Development skill
Develop standards and structures for content development such as formats, styles, layout, structures, content types, terminology, XML and DITA. Implement them in document type definitions and apply them during work …
Course recommendations coming soon.
Optional Skills (5 of 19 displayed)
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OptionalOutsourcing Strategy knowledge
The high level planning for managing and optimising external services of providers to execute business processes.
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OptionalCrowdsourcing Strategy knowledge
The high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.
Recommended Books
1 book -
OptionalSystems Development Life-Cycle knowledge
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
Recommended Books
1 book -
OptionalDocument Management knowledge
The methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history …
No book recommendations available yet.
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OptionalInsourcing Strategy knowledge
The high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.
No book recommendations available yet.
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OptionalSupplier Management knowledge
The methods and techniques to ensure that external services and configuration items, which are necessary for the service delivery, are available as requested and as agreed at the service level.
No book recommendations available yet.
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OptionalUsability Engineering knowledge
The methods of assessing usability and deriving structured recommendations from the results of an usability test with respect to user needs and behaviours in order to achieve efficient and elegant …
No book recommendations available yet.
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OptionalIct Help Platforms knowledge
The platforms for delivering help systems for operating systems.
No book recommendations available yet.
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OptionalQuality Assurance Methodologies knowledge
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
No book recommendations available yet.
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OptionalApply Change Management skill
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.
Course recommendations coming soon.
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OptionalDevelop Media Strategy skill
Create the strategy on the type of content to be delivered to the target groups and which media to be used, taking into account the characteristics of the target audience …
Course recommendations coming soon.
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OptionalIdentify Ict User Needs skill
Determine the needs and requirements of ICT users of a specific system by applying analytical methods, such as target group analysis.
Course recommendations coming soon.
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OptionalMaintain Relationship With Suppliers skill
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Course recommendations coming soon.
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OptionalManage Localisation skill
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Course recommendations coming soon.
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OptionalMonitor Technology Trends skill
Survey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.
Course recommendations coming soon.
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OptionalPlan Digital Marketing skill
Develop digital marketing strategies for both leisure and business purposes, create websites and deal with mobile technology and social networking.
Course recommendations coming soon.
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OptionalSet Quality Assurance Objectives skill
Course recommendations coming soon.
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OptionalTrack Key Performance Indicators skill
Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.
Course recommendations coming soon.
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OptionalIdentify Market Requirements For Documentation skill
Conduct research and analyse the specific documentation requirements of the markets (for instance language, applicable standards or legal requirements and cultural conditions) and derive concrete specifications for ICT documentation development.
Course recommendations coming soon.
