ICT System Administrator ICT Professionals
SaveWhat Does an ICT System Administrator Do?
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
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Where Do I Start?
ICT System Programming
The methods and tools required to develop system software, specifications of system architectures and interfacing techniques between network and system modules and components.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become an ICT System Administrator
Essential Skills
Essential Skills
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EssentialICT System Programming knowledge
The methods and tools required to develop system software, specifications of system architectures and interfacing techniques between network and system modules and components.
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EssentialHardware Components knowledge
The essential components that make up a hardware system, such as liquid-crystal displays (LCD), camera sensors, microprocessors, memories, modems, batteries and their interconnections.
Recommended Books
1 book -
EssentialICT System User Requirements knowledge
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, …
No book recommendations available yet.
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EssentialOrganisational Policies knowledge
The policies to achieve set of goals and targets regarding the development and maintenance of an organisation.
No book recommendations available yet.
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EssentialSoftware Components Libraries knowledge
The software packages, modules, web services and resources that cover a set of related functions and the databases where these reusable components can be found.
No book recommendations available yet.
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EssentialICT Infrastructure knowledge
The system, network, hardware and software applications and components, as well as devices and processes that are used in order to develop, test, deliver, monitor, control or support ICT services.
No book recommendations available yet.
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EssentialQuality Assurance Methodologies knowledge
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
No book recommendations available yet.
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EssentialIntegrate System Components skill
Select and use integration techniques and tools to plan and implement integration of hardware and software modules and components in a system. Apply specific testing techniques to ensure integrity during …
Course recommendations coming soon.
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EssentialInterpret Technical Texts skill
Read and understand technical texts that provide information on how to perform a task, usually explained in steps.
Course recommendations coming soon.
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EssentialMigrate Existing Data skill
Apply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.
Course recommendations coming soon.
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EssentialMonitor System Performance skill
Measure system reliability and performance before, during and after component integration and during system operation and maintenance. Select and use performance monitoring tools and techniques, such as special software.
Course recommendations coming soon.
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EssentialPerform Backups skill
Implement backup procedures to backup data and systems to ensure permanent and reliable system operation. Execute data backups in order to secure information by copying and archiving to ensure integrity …
Course recommendations coming soon.
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EssentialProvide Technical Documentation skill
Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and …
Course recommendations coming soon.
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EssentialSolve ICT System Problems skill
Identify potential component malfunctions. Monitor, document and communicate about incidents. Deploy appropriate resources with minimal outage and deploy appropriate diagnostic tools.
Course recommendations coming soon.
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EssentialAdminister ICT System skill
Handle components of ICT system by maintaining configuration, managing users, monitoring resource use, performing backups and installing hardware or software to comply with the set requirements.
Course recommendations coming soon.
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EssentialApply ICT System Usage Policies skill
Follow written and ethical laws and policies regarding proper ICT system usage and administration.
Course recommendations coming soon.
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EssentialApply System Organisational Policies skill
Implement internal policies related to the development, internal and external usage of technological systems, such as software systems, network systems and telecommunications systems, in order to achieve a set of …
Course recommendations coming soon.
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EssentialImplement ICT Recovery System skill
Create, manage and implement ICT system recovery plan in case of crisis in order to retrieve information and reacquire use of the system.
Course recommendations coming soon.
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EssentialMaintain ICT System skill
Select and apply system and network monitoring techniques. Identify and fix operational problems. Ensure that system's capabilities and efficiency match company specifications.
Course recommendations coming soon.
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EssentialManage Changes In ICT System skill
Plan, realise and monitor system changes and upgrades. Maintain earlier system versions. Revert, if necessary, to a safe older system version.
Course recommendations coming soon.
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EssentialManage System Security skill
Analyse the critical assets of a company and identify weaknesses and vulnerabilities that lead to intrusion or attack. Apply security detection techniques. Understand cyber attack techniques and implement effective countermeasures.
Course recommendations coming soon.
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EssentialManage System Testing skill
Select, perform and track testings on software or hardware to detect system defects both within the integrated system units, the inter-assemblages and the system as a whole. Organise testings such …
Course recommendations coming soon.
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EssentialSupport ICT System Users skill
Communicate with end users, instruct them on how to progress with tasks, use ICT support tools and methods to solve problems and identify possible side effects and provide solutions.
Course recommendations coming soon.
Optional Skills (5 of 16 displayed)
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OptionalInternet Governance knowledge
The principles, regulations, norms and programs that shape the evolution and use of internet, such as internet domain names management, registries and registrars, according to ICANN/IANA regulations and recommendations, IP …
Recommended Books
2 books -
OptionalInformation Security Strategy knowledge
The plan defined by a company which sets the information security objectives and measures to mitigate risks, define control objectives, establish metrics and benchmarks while complying with legal, internal and …
No book recommendations available yet.
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OptionalICT Recovery Techniques knowledge
The techniques for recovering hardware or software components and data, after failure, corruption or damage.
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OptionalICT Accessibility Standards knowledge
The recommendations for making ICT content and applications more accessible to a wider range of people, mostly with disabilities, such as blindness and low vision, deafness and hearing loss and …
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OptionalEngineering Processes knowledge
The systematic approach to the development and maintenance of engineering systems.
No book recommendations available yet.
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OptionalICT System Integration knowledge
The principles of integrating ICT components and products from a number of sources to create an operational ICT system, techniques which ensure interoperability and interfaces between components and the system.
No book recommendations available yet.
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OptionalSystems Development Life-cycle knowledge
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
Recommended Books
1 book -
OptionalInterfacing Techniques knowledge
The techniques that relate to interfaces between models and components.
No book recommendations available yet.
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OptionalImplement ICT Risk Management skill
Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse and manage …
Course recommendations coming soon.
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OptionalInteract With Users To Gather Requirements skill
Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.
Course recommendations coming soon.
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OptionalUse Different Communication Channels skill
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Course recommendations coming soon.
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OptionalAcquire System Component skill
Obtain hardware, software or network components which match other system components in order to expand it and perform necessary tasks.
Course recommendations coming soon.
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OptionalAdjust ICT System Capacity skill
Change the scope of an ICT system by adding or reallocating additional ICT system components, such as network components, servers or storage to meet capacity or volume demands.
Course recommendations coming soon.
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OptionalExecute Integration Testing skill
Perform testing of system or software components grouped in multiple ways to evaluate their ability to interconnect, their interface and their ability to provide global functionality.
Course recommendations coming soon.
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OptionalInstall Signal Repeaters skill
Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.
Course recommendations coming soon.
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OptionalProvide ICT System Training skill
Plan and conduct training of staff on system and network issues. Utilise training material, evaluate and report on the learning progress of trainees.
Course recommendations coming soon.
