Immigration Officer Business & Administration Technicians

The regulations to follow to ensure compliance during investigations or advice in immigration cases and file handling.

Check an individuals' official documentation, such as driver's licenses and identification, to ensure compliance with legal regulations, and to identify and assess individuals.

Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.

Ensure the laws are followed, and where they are broken, that the correct measures are taken to ensure compliance to the law and law enforcement.

Monitor surveillance equipment to observe what people are doing in a given area and ensure their safety.

Identify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.

Respond to enquiries and requests for information from other organisations and members of the public.

Apply immigration legislation during the checking of a person's eligibility to enter a nation, in order to ensure legislation is complied with upon entry or to deny the person access.

Control tickets and travel documents, allocate seats and note food preferences of people on tour.

Provide immigration advice to people seeking to move abroad or require entry in a nation in terms of necessary procedures and documentation, or procedures dealing with integration.

The methods and strategies used to conduct police, government intelligence or military investigation research, as well as the research regulations specific to the operation.

The forbidden substances which cannot be transported from one area to another, or carried by an individual, as well as their nature and how to handle them.

Implement policies, methods and regulations for data and information security in order to respect confidentiality, integrity and availability principles.

Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

Keep back offenders and trespassers in a certain area.

Mediate in conflicts and tense situations by acting between parties, such as service users, important others like families, and institutions, striving to effect an agreement, reconciliate, and resolve problems.

Maintain communications between different departments of an organisation, between the staff, or during specific operations or missions, to ensure that the operation or mission is successful, or that the organisation …

Present evidence in a criminal or civil case to others, in a convincing and appropriate manner, in order to reach the right or most beneficial solution.

Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Undertake safety inspections in areas of concern to identify and report potential hazards or security breaches; take measures to maximise safety standards.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so …

Conduct frisks, or pat downs, with individual to ensure there are no illegal or dangerous items concealed on their person, in a manner appropriate and compliant with regulations.

Guide people to holding areas, after assessing their case and the need for further investigation, where they will be required to remain for a temporary period of time while their …

Give instructions to the public during situations where they behave in a manner which is not compliant with laws and regulations, or to guide them during abnormal situations.