Jewellery And Watches Shop Manager Hospitality & Retail Managers

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Categories in which various types of jewellery can be found such as diamond fashion jewellery or diamond bridal jewellery.

The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing …

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

Provide customers with detailed advice on watches and pieces of jewellery available in the store. Explain about different brands and models and their characteristics and features. Recommend and provide personal …

Adhere to standards of hygiene and safety established by respective authorities.

Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.

Implement and monitor company activities in compliance with legal contracting and purchasing legislations.

Ensure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and adhere to regulations.

Attitude that puts customers at the centre of the business in all cases.

Assess used metal (gold, silver) and gems (diamonds, emeralds) based on age and current market rates.

Properly store and present sensitive products, taking care of relevant factors like temperature, light exposure, moisture levels, etc.

Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and …

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Plan, monitor and report on the budget.

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …

Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

Detailed and thorough treatment of transactions, compliance with regulations and supervision of employees, safeguarding a smooth running of daily operations.

Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.

Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

Ensure all employees are providing excellent customer service in accordance to company policy.

Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.

Comply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Ensure that sale prices and promotions are passed through the register as they should.

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.

Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.

Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, …

Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Determine appraised value of gemstones such as diamonds and pearls; study price guides, market fluctuations and grades of rarity.

Read and understand stamps on metal object to indicate the purity, date of production, and producer of the item.

Examine finished jewellery products to ensure that they meet quality standards and design specifications. Use magnifying glasses, polariscopes or other optical instruments.

Estimate the total cost for the maintenance of watches or pieces of jewellery.

Conduct market research in order to identify which types of jewellery items are popular at a specific time: earrings, rings, neckwear, wrist wear, etc.

Provide assistance to customers whose watches or jewelleries have been stolen or damaged. Communicate with insurance companies in order to quickly replace or refund items.