Postman/postwoman Other Clerical Support Workers
SaveWhat Does a Postman/postwoman Do?
Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in connection with mail services from post offices or related organisations.
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Where Do I Start?
Data Protection
The principles, ethical issues, regulations and protocols of data protection.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Postman/postwoman
Essential Skills
Essential Skills
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EssentialData Protection knowledge
The principles, ethical issues, regulations and protocols of data protection.
Recommended Books
5 booksGDPR for HR Professionals -
EssentialGeographic Areas knowledge
Know the geographic area in detail; know where different organisations carry out operations.
No book recommendations available yet.
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EssentialRoad Traffic Laws knowledge
Understand road traffic laws and the rules of the road.
No book recommendations available yet.
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EssentialAct Reliably skill
Course recommendations coming soon.
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EssentialEstablish Daily Priorities skill
Establish daily priorities for staff personnel. Effectively deal with multi-task workload.
Course recommendations coming soon.
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EssentialFollow Given Instructions skill
Follow instructions to achieve goals and meet deadlines.
Course recommendations coming soon.
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EssentialHandle Mail skill
Handle mail considering data protection issues, health and safety requirements, and specifications of different kinds of mail.
Course recommendations coming soon.
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EssentialImplement Environmental Protection Measures skill
Enforce environmental criteria to prevent environmental damage. Strive for the efficient use of resources in order to prevent waste and reduce costs. Motivate colleagues to take relevant steps to operate …
Course recommendations coming soon.
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EssentialInterpret Traffic Signals skill
Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.
Course recommendations coming soon.
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EssentialMaintain Privacy Of Service Users skill
Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.
Course recommendations coming soon.
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EssentialUse Geographic Information Systems skill
Work with computer data systems such as Geographic Information Systems (GIS).
Course recommendations coming soon.
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EssentialAnalyse Ways To Reduce Travel Time skill
Analyse prospective improvements in journey efficiency through reduction of travel time by modifying itineraries and outlining alternatives.
Course recommendations coming soon.
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EssentialDifferentiate Types Of Packages skill
Identify and differentiate different kinds of mail items and packages to be delivered. Consider their differences to foresee the necessary tools required for delivery.
Course recommendations coming soon.
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EssentialEnsure The Integrity Of Mail skill
Ensure the integrity of letters and packages to avoid damage. Ensure that packages are delivered to clients in the same condition they were collected in.
Course recommendations coming soon.
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EssentialOperate Mailing Information Systems skill
Operate mailing information systems in order to record the processing and handling of mail. Record faults and identify packages that were not delivered. Ensure mail and small packages are traceable …
Course recommendations coming soon.
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EssentialOrganise Mail Deliveries skill
Organise mail and small package deliveries in an efficient, confidential, and safe manner.
Course recommendations coming soon.
Optional Skills (5 of 7 displayed)
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OptionalApply Information Security Policies skill
Implement policies, methods and regulations for data and information security in order to respect confidentiality, integrity and availability principles.
Course recommendations coming soon.
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OptionalCommunicate With Customers skill
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Course recommendations coming soon.
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OptionalContact Customers skill
Contact customers by telephone in order to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Course recommendations coming soon.
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OptionalDrive In Urban Areas skill
Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.
Course recommendations coming soon.
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OptionalRespond To Customers' Inquiries skill
Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail and on the phone.
Course recommendations coming soon.
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OptionalDrive Two-wheeled Vehicles skill
Drive two-wheeled vehicles such as bicycles and motorcycles for the performance of different tasks relating to the transportation of goods and passengers.
Course recommendations coming soon.
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OptionalSecure Sensitive Customer's Information skill
Select and apply security measures and regulations related to sensitive customer information with the aim of protecting their privacy.
Course recommendations coming soon.