Secretary General & Keyboard Clerks

The set of rules that govern the activity of a company.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Disseminate internal communications using the different communication channels that a company has at its disposal.

Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.

Handle mail considering data protection issues, health and safety requirements, and specifications of different kinds of mail.

Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.

Maintain an effective internal communication system among employees and department managers.

Put together documents coming from the photocopier, the mail, or the daily operations of businesses.

Program, prepare, and perform activities required to be performed everyday in offices such as mailing, receiving supplies, updating managers and employees, and keeping operations running smoothly.

Process instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.

Possess the ability to work with the standard programs contained in Microsoft Office at a capable level. Create a document and do basic formatting, insert page breaks, create headers or …

Convey relevant scheduling information. Present the schedule to the persons concerned, and inform them of any schedule changes. Approve the schedules and verify that everyone has understood the information sent …

Prepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.

Create a filing system. Write a document catalogue. Label documents etc.

Schedule and confirm appointments for the personnel of the office, mostly managers and directive employees, with external parties.

Keep an overview of the employees' vacations, sick leaves and absences, register these in the agenda and file the necessary documents and certificates.

Manage the booking schedule for conferences and meetings of internal or external nature. Shop around and book reservations for travelling or hosting for office personnel.

The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.

Recommended Books

2 books

Official Guide to Financial Accounting using TallyPrime

Tally Education Private …

2021

Preview

Practical Accounts & Bookkeeping in Easy Steps

Alex Byrne

2024

The area of law and legislation that concerns education policies and the people working in the sector in an (inter)national context, such as teachers, students, and administrators.

Recommended Books

1 book

The Oxford Handbook of U.S. Education Law

Kristi L. Bowman

2021

The processes related to the administrative areas of an education institution, its director, employees, and students.

Recommended Books

1 book

EDUCATIONAL ADMINISTRATION AND MANAGEMENT

Dr. M. Sudarshan

2022

Preview

The field of law that is concerned with the regulation of the relationship between employers, employees, trade unions, and the government.

Recommended Books

3 books

The SHRM Essential Guide to Employment Law

Charles H. Fleischer

2022

Preview

Handbook to the Labour Laws

New Zealand

2025

A Practical Guide to Labour Law

J. V. Du Plessis

2024

Distribute mail correspondence, newspapers, packages and private messages to customers.

Create professionally written content describing products, applications, components, functions or services in compliance with legal requirements and internal or external standards.

Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.

Handle petty cash for minor expenses and transactions required for the daily running of a business.

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …

Manage the accounts and financial activities of an organisation, supervising that all the documents are correctly maintained, that all the information and calculations are correct, and that proper decisions are …

Plan, monitor and report on the budget.

Ensure the website content is up to date, organised, attractive and meets the target audience needs, the requirements of the company and international standards by checking the links, setting the …

Prepare the documents, slide shows, posters and any other media needed for specific audiences.

Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes …

Write complete reports based on minutes taken during a meeting in order to communicate the important points which were discussed, and the decisions which were made, to the appropriate people.

Watch, analyse, and provide sufficient and required stationery items for business facilities to run operations smoothly.

Plan all arrangements for business travels including preparing schedules and booking transportation, dinners and accommodation.

Communicate with suppliers and place orders for printed paper goods such as newspapers, magazines, books and stationery products for the store.