Sports Equipment Repair Technician Handicraft & Printing Workers

Types of sporting, fitness and recreational equipment and sporting supplies and their characteristics.

Have knowledge of the correct operation and maintenance of sporting equipment.

Advise customers on the appropriate products, methods and, if necessary, interventions to ensure proper maintenance and prevent premature damage of an object or an installation.

Arrange for equipment repairs when necessary.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Follow material developments and trends within a specific sport. Keep up-to-date about athletes, gear and equipment manufacturers.

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.

Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its …

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Remove defective parts and replace them with functioning components.

Identify operating problems, decide what to do about it and report accordingly.

Operate power driven pumps. Use hand tools or power tools. Use vehicle repair tools or safety equipment.

Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.

Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …

Recording details of inquiries, comments and complaints received from customers, as well as actions to be taken.

Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Keep the working area and equipment clean and orderly.

Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.

Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

Provide customers with advice on specific types of sporting equipment, e.g. bowling balls, tennis rackets and skis.

Rent or sell sporting equipment, supplies and accessories.

Establish relationships with suppliers of recreational products and sporting equipment.

Be able to use wire hand tools, such as crimp tools, cable strippers, and cable cutters.