Supermarket Manager Hospitality & Retail Managers
SaveWhat Does a Supermarket Manager Do?
Supermarket managers are responsible for activities and staff in a supermarket.
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Where Do I Start?
Employment Law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Supermarket Manager
Essential Skills
Essential Skills
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EssentialEmployment Law knowledge
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
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Essential
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EssentialMedicines For Self-Medication knowledge
Medication which can be self-administered by individuals for psychological or physical problems. This type is sold in supermarkets and drugstores and does not require a doctors prescription. This medication mostly …
No book recommendations available yet.
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EssentialSales Activities knowledge
The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing …
No book recommendations available yet.
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EssentialAdhere To Organisational Guidelines skill
Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
Course recommendations coming soon.
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EssentialApply Procurement skill
Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.
Course recommendations coming soon.
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EssentialControl Of Expenses skill
Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.
Course recommendations coming soon.
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EssentialEnsure Compliance With Purchasing And Contracting Regulations skill
Implement and monitor company activities in compliance with legal contracting and purchasing legislations.
Course recommendations coming soon.
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EssentialMaintain Relationship With Customers skill
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and …
Course recommendations coming soon.
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EssentialMaintain Relationship With Suppliers skill
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Course recommendations coming soon.
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EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
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EssentialManage Staff skill
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …
Course recommendations coming soon.
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EssentialManage Theft Prevention skill
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
Course recommendations coming soon.
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EssentialMaximise Sales Revenues skill
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Course recommendations coming soon.
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EssentialMeasure Customer Feedback skill
Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
Course recommendations coming soon.
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EssentialMonitor Customer Service skill
Ensure all employees are providing excellent customer service in accordance to company policy.
Course recommendations coming soon.
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EssentialNegotiate Sales Contracts skill
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
Course recommendations coming soon.
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EssentialOversee Promotional Sales Prices skill
Ensure that sale prices and promotions are passed through the register as they should.
Course recommendations coming soon.
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EssentialPerform Market Research skill
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Course recommendations coming soon.
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EssentialRecruit Employees skill
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Course recommendations coming soon.
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EssentialSet Sales Goals skill
Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.
Course recommendations coming soon.
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EssentialStudy Sales Levels Of Products skill
Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, …
Course recommendations coming soon.
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EssentialSupervise Merchandise Displays skill
Work closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.
Course recommendations coming soon.
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EssentialEnforce Regulations Of Selling Alcoholic Beverages To Minors skill
Ensure compliance with governmental regulations concerning the selling of alcoholic beverages to minors.
Course recommendations coming soon.
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EssentialEnforce Regulations Of Selling Tobacco To Minors skill
Ensure compliance with governmental regulations concerning the prohibition of selling tobacco products to minors.
Course recommendations coming soon.
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EssentialManage The Store Image skill
ensure the store's concept is properly advertised through different channels, and that the image is consistent with the product display and staff behaviour.
Course recommendations coming soon.
Optional Skills (5 of 14 displayed)
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OptionalCyber Security knowledge
The methods that protect ICT systems, networks, computers, devices, services, digital information and people against illegal or unauthorised use.
No book recommendations available yet.
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OptionalAssess Supplier Risks skill
Evaluate supplier performance in order to assess which suppliers do or may not perform adequately, stick to the agreed contracts, meet the standard requirements and desired quality at all times …
Course recommendations coming soon.
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OptionalDevelop An Organisational Structure skill
Create and develop the organisational structure of a group of people working together to realise the goals of the organisation.
Course recommendations coming soon.
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OptionalEnsure Compliance With Warranty Contracts skill
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
Course recommendations coming soon.
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OptionalExamine Merchandise skill
Control that items put up for sale are correctly priced and displayed and that they function as advertised.
Course recommendations coming soon.
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OptionalIdentify Suppliers skill
Determine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likelihood of obtaining beneficial contracts …
Course recommendations coming soon.
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OptionalImplement Marketing Strategies skill
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Course recommendations coming soon.
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OptionalImplement Sales Strategies skill
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product …
Course recommendations coming soon.
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OptionalKeep Up With Trends skill
Monitor and follow new trends and developments in specific sectors.
Course recommendations coming soon.
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OptionalManage Inventory skill
Control product inventory in balance of availability and storage costs.
Course recommendations coming soon.
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OptionalProduce Sales Reports skill
Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.
Course recommendations coming soon.
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OptionalTrain Employees skill
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …
Course recommendations coming soon.
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OptionalCoach Team On Visual Merchandising skill
Coach sales team on in-store visual merchandising; help employees to interpret guidelines; train employees in effective execution of visual concept.
Course recommendations coming soon.
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OptionalUse Internet To Increase Sales skill
Promote goods and services through the use of internet systems such as e-commerce, m-commerce and social media in order to increase sales.
Course recommendations coming soon.