Survey Enumerator Customer Services Clerks
SaveWhat Does a Survey Enumerator Do?
Survey enumerators perform interviews and fill in forms in order to collect the data provided by interviewees. They can collect information by phone, mail, personal visits or on the street. They conduct and help the interviewees administer the information that the interviewer is interested in having, usually related to demographic information for governmental statistical purposes.
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Interview Techniques
The techniques for getting information out of people by asking the right questions in the right way and to make them feel comfortable.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become a Survey Enumerator
Essential Skills
Essential Skills
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EssentialInterview Techniques knowledge
The techniques for getting information out of people by asking the right questions in the right way and to make them feel comfortable.
Recommended Books
1 book -
EssentialCommunication knowledge
Exchanging and conveying information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.
No book recommendations available yet.
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EssentialSurvey Techniques knowledge
Techniques on how to identify a target audience, choose the right survey method and analyse the data.
Recommended Books
1 book -
EssentialInformation Confidentiality knowledge
The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with …
No book recommendations available yet.
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EssentialDocument Interviews skill
Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.
Course recommendations coming soon.
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EssentialFill Out Forms skill
Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.
Course recommendations coming soon.
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EssentialInterview People skill
Interview people in a range of different circumstances.
Course recommendations coming soon.
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EssentialObserve Confidentiality skill
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
Course recommendations coming soon.
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EssentialRespond To Enquiries skill
Respond to enquiries and requests for information from other organisations and members of the public.
Course recommendations coming soon.
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EssentialAdhere To Questionnaires skill
Follow and ask the questions laid out in questionnaires when interviewing somebody.
Course recommendations coming soon.
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EssentialCapture People's Attention skill
Approach people and draw their attention to a subject presented to them or to get information from them.
Course recommendations coming soon.
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EssentialPrepare Survey Report skill
Gather the analysed data from the survey and write a detailed report on the outcome of the survey.
Course recommendations coming soon.
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EssentialTabulate Survey Results skill
Collate and organise the answers gathered in interviews or polls in order to be analysed and draw conclusions from them.
Course recommendations coming soon.
Optional Skills (5 of 23 displayed)
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OptionalVisual Presentation Techniques knowledge
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, …
No book recommendations available yet.
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OptionalDemography knowledge
The scientific field of study that deals with studying the size, structure, and distribution of the human population, and its geographical and temporal changes.
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OptionalMarket Research knowledge
The processes, techniques, and purposes comprised in the first step for developing marketing strategies such as the collection of information about customers and the definition of segments and targets.
Recommended Books
3 books -
OptionalData Quality Assessment knowledge
The process of revealing data issues using quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.
No book recommendations available yet.
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OptionalOpinion Poll knowledge
The inquiry of the opinion of the public, or at least of a representative sample, about a determined subject.
No book recommendations available yet.
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OptionalPolitics knowledge
The method, process and study of influencing people, gaining control over a community or society, and the distribution of power within a community and between societies.
No book recommendations available yet.
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OptionalPolling Techniques knowledge
The different methods to approach targets and collect information from them for a variety of purposes. Polling techniques such as self-administered questionnaires, remote interviews, and personal Interviews.
No book recommendations available yet.
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OptionalPsychology knowledge
The human behaviour and performance with individual differences in ability, personality, interests, learning, and motivation.
No book recommendations available yet.
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OptionalStatistics knowledge
The study of statistical theory, methods and practices such as collection, organisation, analysis, interpretation and presentation of data. It deals with all aspects of data including the planning of data …
No book recommendations available yet.
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OptionalNational Population Census knowledge
The official procedure of systematically collecting information of the population such as gender, employability, education levels, and other demographics in order have a clear understanding of the population for governmental …
No book recommendations available yet.
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OptionalCommunicate By Telephone skill
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
Course recommendations coming soon.
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OptionalConduct Public Surveys skill
Conduct the procedures of a public survey from the initial formulation and compilation of the questions, identifying the target audience, managing the survey method and operations, managing the processing of …
Course recommendations coming soon.
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OptionalOperate GPS Systems skill
Use GPS Systems.
Course recommendations coming soon.
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OptionalPerform Data Analysis skill
Collect data and statistics to test and evaluate in order to generate assertions and pattern predictions, with the aim of discovering useful information in a decision-making process.
Course recommendations coming soon.
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OptionalPresent Reports skill
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
Course recommendations coming soon.
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OptionalUse Microsoft Office skill
Possess the ability to work with the standard programs contained in Microsoft Office at a capable level. Create a document and do basic formatting, insert page breaks, create headers or …
Course recommendations coming soon.
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OptionalUse Office Systems skill
Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes …
Course recommendations coming soon.
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OptionalDesign Questionnaires skill
Study the objectives of the research and imprint those aims into the design and development of questionnaires.
Course recommendations coming soon.
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OptionalEvaluate Interview Reports skill
Assess the quality and plausibility of the interview results on the basis of the documentation while taking various factors into account such as the weighting scale.
Course recommendations coming soon.
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OptionalExplain Interview Purposes skill
Explain the main purpose and objective of the interview in a manner that the recipient understands and responds to the questions accordingly.
Course recommendations coming soon.
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OptionalManage Needs For Stationery Items skill
Watch, analyse, and provide sufficient and required stationery items for business facilities to run operations smoothly.
Course recommendations coming soon.
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OptionalRevise Questionnaires skill
Read, analyse, and provide feedback on the accuracy and adequacy of questionnaires and their assessment fashion taking into account its purpose.
Course recommendations coming soon.
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OptionalUse Shorthand skill
Apply shorthand as a method to capture spoken words into written form. Use shorthands in written texts to reflect acronyms and relevant information required to be expressed in such fashion.
Course recommendations coming soon.