Tote Operator Customer Services Clerks
SaveWhat Does a Tote Operator Do?
Tote operators run the day-to-day functions of the tote operation at a horse race track, such as tote system data entry and verification, prepare the reports for the racetrack office, assist the forwarding of company equipment and spare parts. They maintain, operate and troubleshoot tote boards and auxiliary odds boards. They operate the communication tools used at the racetrack. They install, tear down and maintain equipment.
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Sports Competition Information
The information regarding latest results, competitions and events in the sporting industry.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become a Tote Operator
Essential Skills
Essential Skills
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EssentialSports Competition Information knowledge
The information regarding latest results, competitions and events in the sporting industry.
No book recommendations available yet.
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EssentialHorse Racing Regulation knowledge
Regulations related to the maintenace of the health and welfare of the racehorse and rider. This means that the trainers and jockeys meet certain requirements and that horse races run …
Recommended Books
1 book -
EssentialParimutuel Betting knowledge
Betting systems where bets are placed together in a pool.
No book recommendations available yet.
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EssentialConfiguration Of The Tote Room Hardware knowledge
The functions of various pieces of tote room hardware, the settings and their usage cases.
No book recommendations available yet.
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EssentialTote Reports knowledge
Read reports related to horserace betting and interpret the information.
No book recommendations available yet.
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EssentialFollow Ethical Code Of Conduct Of Gambling skill
Course recommendations coming soon.
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EssentialMaintain Customer Service skill
Course recommendations coming soon.
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EssentialMaintain Equipment skill
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
Course recommendations coming soon.
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EssentialProcess Data skill
Enter information into a data storage and data retrieval system via processes such as scanning, manual keying or electronic data transfer in order to process large amounts of data.
Course recommendations coming soon.
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EssentialCalculate Tote Price skill
A price quote for a horse on the Tote is the current dividend pay-out on the event of that outcome happening. This tends to be similar to normal bookmaker odds, …
Course recommendations coming soon.
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EssentialOperate Tote Board skill
Operate a tote board, either manually or using software such as Autotote.
Course recommendations coming soon.
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EssentialSet Up Tote Board skill
Install the tote board used to display information relevant to tote betting at an event.
Course recommendations coming soon.
Optional Skills (5 of 8 displayed)
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OptionalGames Rules knowledge
Set of principles and rules that govern a game
No book recommendations available yet.
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OptionalMathematics knowledge
Mathematics is the study of topics such as quantity, structure, space, and change. It involves the identification of patterns and formulating new conjectures based on them. Mathematicians strive to prove …
No book recommendations available yet.
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OptionalApply Knowledge Of Human Behaviour skill
Practice principles related to group behaviour, trends in society, and influence of societal dynamics.
Course recommendations coming soon.
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OptionalApply Statistical Analysis Techniques skill
Use models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.
Course recommendations coming soon.
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OptionalCoach Employees skill
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist …
Course recommendations coming soon.
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OptionalProvide Customer Follow-up Services skill
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Course recommendations coming soon.
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OptionalTrain Employees skill
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …
Course recommendations coming soon.
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OptionalRemove Cheating Players skill
Detect and expel suspected cheating players
Course recommendations coming soon.