Translation Agency Manager Production & Specialised Services Managers
SaveWhat Does a Translation Agency Manager Do?
Translation agency managers oversee operations in the delivery of translation services. They coordinate the efforts of a team of translators who translate written material from one language to another. They ensure the quality of the service and the administration of the translation agency.
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Where Do I Start?
Project Management
Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Translation Agency Manager
Essential Skills
Essential Skills
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EssentialProject Management knowledge
Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
Recommended Books
2 books -
EssentialGrammar knowledge
The set of structural rules governing the composition of clauses, phrases, and words in any given natural language.
Recommended Books
1 book -
EssentialOffice Software knowledge
The characteristics and functioning of software programs for office tasks such as word processing, spreadsheets, presentation, email and database.
Recommended Books
3 books -
EssentialSpelling knowledge
The rules concerning the way words are spelled.
Recommended Books
2 books -
EssentialCustomer Relationship Management knowledge
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the …
No book recommendations available yet.
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EssentialQuality Standards knowledge
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
No book recommendations available yet.
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EssentialApply Grammar And Spelling Rules skill
Apply the rules of spelling and grammar and ensure consistency throughout texts.
Course recommendations coming soon.
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EssentialAssume Responsibility For The Management Of A Business skill
Course recommendations coming soon.
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EssentialBuild Business Relationships skill
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Course recommendations coming soon.
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EssentialConsult Information Sources skill
Consult relevant information sources to find inspiration, to educate yourself on certain topics and to acquire background information.
Course recommendations coming soon.
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EssentialLead A Team skill
Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.
Course recommendations coming soon.
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EssentialLiaise With Colleagues skill
Liaise with fellow colleagues to ensure common understanding on work related affairs and agree on the necessary compromises the parties might need to face. Negotiate compromises between parties as to …
Course recommendations coming soon.
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EssentialMaintain Updated Professional Knowledge skill
Regularly attend educational workshops, read professional publications, actively participate in professional societies.
Course recommendations coming soon.
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EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
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EssentialObserve Confidentiality skill
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
Course recommendations coming soon.
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EssentialProofread Text skill
Read a text thoroughly, search for, review and correct errors to ensure content is valid for publishing.
Course recommendations coming soon.
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EssentialProvide Written Content skill
Communicate information in written form via digital or print media according to the needs of the target group. Structure the content according to specifications and standards. Apply grammar and spelling …
Course recommendations coming soon.
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EssentialSpeak Different Languages skill
Master foreign languages to be able to communicate in one or more foreign languages.
Course recommendations coming soon.
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EssentialUse Consulting Techniques skill
Advise clients in different personal or professional matters.
Course recommendations coming soon.
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EssentialWrite Work-Related Reports skill
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so …
Course recommendations coming soon.
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EssentialAssess Quality Of Services skill
Test and compare various goods and services in order to assess their quality and to give detailed information to consumers.
Course recommendations coming soon.
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EssentialComprehend The Material To Be Translated skill
Read and analyse the content and themes of the material to be translated. The translator must comprehend what is written in order to best translate the content. Word-for-word translation is …
Course recommendations coming soon.
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EssentialDevelop A Translation Strategy skill
Perform research to better understand the subject material and formulate the right questions to get the information needed.
Course recommendations coming soon.
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EssentialFollow An Ethical Code Of Conduct For Translation Activities skill
Course recommendations coming soon.
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EssentialFollow Translation Quality Standards skill
Course recommendations coming soon.
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EssentialMaster Language Rules skill
Master the techniques and practices of the languages to be translated. This includes both your own native language, as well as foreign languages. Be familiar with applicable standards and rules …
Course recommendations coming soon.
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EssentialNegotiate Service With Providers skill
Arrange contracts with providers concerning accommodation, transport and leisure services.
Course recommendations coming soon.
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EssentialNegotiate Settlements skill
Negotiate with insurance companies and insurance claimants in order to facilitate agreement on a settlement which the insurance company has to provide for the claimant, such as covering repair costs …
Course recommendations coming soon.
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EssentialPreserve Original Text skill
Translate texts without adding, changing or omitting anything. Make sure the original message is conveyed. Don't express your own feelings and opinions.
Course recommendations coming soon.
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EssentialReview Translation Works skill
Read thoroughly translated works in order to ensure accuracy and achievement of the purpose.
Course recommendations coming soon.
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EssentialTranslate Different Types Of Texts skill
Comprehend the nature of the type of text to be translated, for example commercial and industrial documentation, personal documents, journalism, novels, creative writing, certificates, government documentation, and scientific texts.
Course recommendations coming soon.
Optional Skills (5 of 20 displayed)
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OptionalSemantics knowledge
The branch of linguistics that studies meaning; it analyses of words, phrases, signs, and symbols and the relation between them.
Recommended Books
5 books -
OptionalTranscreation knowledge
The process of reproducing commercial content, usually brand related, in other languages while conserving the most important nuances and messages. This refers to the preserving emotional and intangible aspects of …
Recommended Books
2 books -
OptionalPostediting knowledge
The process of revising a translation, usually generated by a machine, and improving the accuracy of the text in the translated language.
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OptionalUnseen Translation knowledge
The translation technique whereby unseen extracts from Latin and Greek prose or verse are presented to translators for them to translate the excerpts perfectly in a determined language, for instance …
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OptionalLinguistics knowledge
The scientific study of language and its three aspects, language form, language meaning, and language in context.
No book recommendations available yet.
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OptionalMusical Genres knowledge
Different musical styles and genres such as blues, jazz, reggae, rock, or indie.
No book recommendations available yet.
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OptionalCourt Interpreting knowledge
The form of interpreting where it is mandatory to accurately translate everything the source says in order not to mislead the people who have to make judgements on the cases.
Recommended Books
1 book -
OptionalTechnical Terminology knowledge
Type of language used in a certain context, containing terms that have a meaning specific to a particular group or activity, such as in industry, medicine, or law.
Recommended Books
1 book -
OptionalCoach Employees skill
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist …
Course recommendations coming soon.
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OptionalConduct Scholarly Research skill
Plan scholarly research by formulating the research question and conducting empirical or literature research in order to investigate the truth of the research question.
Course recommendations coming soon.
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OptionalTranslate Language Concepts skill
Translate one language into another language. Match words and expressions with their corresponding brothers in other languages, while making sure that the message and nuances of the original text are …
Course recommendations coming soon.
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OptionalAdapt Text Culturally skill
Adjust text so it is culturally and linguistically acceptable to the reader, while preserving the original message and nuance of the text.
Course recommendations coming soon.
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OptionalAnalyse Text Before Translation skill
Understand the messages conveyed and the nuances of the text in the original text to be translated.
Course recommendations coming soon.
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OptionalCreate Subtitles skill
Create and write subtitles making sure they are synchronised with the dialogue.
Course recommendations coming soon.
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OptionalDecode Handwritten Texts skill
Analyse, understand, and read handwritten texts with different writing styles. Analyse the overall message of texts to ensure coherence in the understanding.
Course recommendations coming soon.
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OptionalDevelop Technical Glossaries skill
Organise technical terms used e.g. in scientific and legal settings into terminology databases and glossaries to aid future translations.
Course recommendations coming soon.
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OptionalIdentify New Words skill
Determine if there are new words being used by a significant number of people by doing research.
Course recommendations coming soon.
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OptionalImprove Translated Texts skill
Revise, read, and improve human or machine translations. Strive to improve the accuracy and quality of translations.
Course recommendations coming soon.
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OptionalPerform Sworn Translations skill
Translate documents of all kinds and affixing a stamp indicating the translation has been performed by somebody endorsed by the local or national authorities.
Course recommendations coming soon.
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OptionalUse Computer-Aided Translation skill
Aid the language translation process by using computer-aided translation (CAT) software.
Course recommendations coming soon.