Animal Facility Manager Chief Executives & Legislators
SaveWhat Does an Animal Facility Manager Do?
Animal facility managers coordinate and plan all activities of a zoo. They formulate policies, manage daily operations, and plan the use of materials and human resources. They are the driving force and public face of their institution. This often involves representing their institution on a national, regional and global scale and taking part in coordinated zoo activities.
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Where Do I Start?
Customer Relationship Management
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the customer.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become an Animal Facility Manager
Essential Skills
Essential Skills
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EssentialCustomer Relationship Management knowledge
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the …
Recommended Books
2 books -
EssentialZoo Exhibit Design knowledge
Understand the various factors that influence effective zoo exhibit design as well as the steps towards realising that design.
Recommended Books
1 bookZoo Animals -
EssentialZoo Community knowledge
Zoo and aquarium community on a local, regional and global scale. Zoo membership associations, their guiding principles and how this might affect management of individual institutions within the wider community.
No book recommendations available yet.
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EssentialEnvironmental Legislation knowledge
The environmental policies and legislation applicable in a certain domain.
Recommended Books
1 book -
EssentialZoo Regulations knowledge
National, regional and international regulations related to zoos.
No book recommendations available yet.
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EssentialApply Strategic Thinking skill
Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.
Course recommendations coming soon.
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EssentialDelegate Activities skill
Delegate activities and tasks to others according to the ability, level of preparation, competence and legal scope of practice. Make sure that people understand what they should do and when …
Course recommendations coming soon.
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EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
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EssentialManage Operational Budgets skill
Prepare, monitor and adjust operational budgets together with the economical/administrative manager/professionals in the arts institute/unit/project.
Course recommendations coming soon.
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EssentialPerform Project Management skill
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific …
Course recommendations coming soon.
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EssentialSpeak Different Languages skill
Master foreign languages to be able to communicate in one or more foreign languages.
Course recommendations coming soon.
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EssentialDevelop Visitor Engagement Strategies skill
Working with others, develop visitor engagement strategies to ensure stability, or growth, in visitor numbers and encourage visitor satisfaction.
Course recommendations coming soon.
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EssentialImplement Strategic Management skill
Implement a strategy for the development and transformation of the company. Strategic management involves the formulation and implementation of the major objectives and initiatives of a company by senior management …
Course recommendations coming soon.
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EssentialManage Work skill
Supervise, instruct and plan work for teams or individual members of the team. Set up time schedules and make sure they are followed.
Course recommendations coming soon.
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EssentialManage Zoo Staff skill
Manage zoo staff, including zoo keeping staff at all levels and/or veterinarians and/or educators and/or horticulturalists.
Course recommendations coming soon.
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EssentialOrganise Zoological Exhibitions skill
Organise zoological exhibitions and the display of live animals and zoological collections.
Course recommendations coming soon.
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EssentialOversee Animal Management skill
Oversee all aspects of animal management.
Course recommendations coming soon.
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EssentialRead Zoo Reports skill
Read and process the reports of zookeepers and other zoological professionals, and compile the information for zoo records.
Course recommendations coming soon.
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EssentialRespond To Visitor Complaints skill
Respond to visitors complaints, in a correct and polite manner, offering a solution when possible and taking action when necessary.
Course recommendations coming soon.
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EssentialSpeak About Your Work In Public skill
Speak about your work to different kinds of audiences. Illustrate aspects depending on the audience and the occasion.
Course recommendations coming soon.
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EssentialWork Effectively With Other Animal-Related Organisations skill
Develop and sustain relationships with other organisations such as charities, government agencies, Non-Governmental Organisations and representative bodies, in relation to furthering animal health and welfare. Communicate veterinary principles and operate …
Course recommendations coming soon.
Optional Skills (2 of 2 displayed)
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OptionalCommunicate In English In A Competent Way language skill
Competent use of English; R351refers to level C1 in the Common European Framework of Reference for Languages (CEFR).
Course recommendations coming soon.
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OptionalStudy A Collection skill
Research and trace the origins and the historical significance of collections and archive content.
Course recommendations coming soon.