ICT Presales Engineer Business & Administration Professionals
SaveWhat Does an ICT Presales Engineer Do?
ICT presales engineers actively drive and manage the ICT evaluation stage of the sales process, working in conjunction with the sales team. They provide technical guidance to pre-sales personnel and plan and modify product ICT configurations to meet client requirements. They pursue additional business development opportunities.
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Business Intelligence
The tools used to transform large amounts of raw data into relevant and helpful business information.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become an ICT Presales Engineer
Essential Skills
Essential Skills
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EssentialBusiness Intelligence knowledge
The tools used to transform large amounts of raw data into relevant and helpful business information.
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EssentialICT Sales Methodologies knowledge
The practices used in the ICT sector to promote and sell products, services or applications such as SPIN Selling, Conceptual Selling and SNAP Selling.
No book recommendations available yet.
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EssentialCustomer Segmentation knowledge
The process whereby a target market is divided into specific sets of consumers for further market analysis.
No book recommendations available yet.
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EssentialProduct Comprehension knowledge
The offered products, their functionalities, properties and legal and regulatory requirements.
No book recommendations available yet.
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EssentialApply Conflict Management skill
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to …
Course recommendations coming soon.
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EssentialComply With Legal Regulations skill
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
Course recommendations coming soon.
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EssentialDefine Technical Requirements skill
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
Course recommendations coming soon.
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EssentialDevelop Revenue Generation Strategies skill
Elaborate methodologies through which a company markets and sells a product or service to generate income.
Course recommendations coming soon.
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EssentialIdentify Customer's Needs skill
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Course recommendations coming soon.
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EssentialPerform Market Research skill
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Course recommendations coming soon.
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EssentialPrepare Technical Reports skill
Prepare technical reports that describe results and processes of scientific or technical research, or assess its progress. These reports help researchers to keep up to date with recent findings.
Course recommendations coming soon.
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EssentialKeep Up To Date On Product Knowledge skill
Gather the latest information on developments related to the existing or supported products, methods or techniques.
Course recommendations coming soon.
Optional Skills (5 of 22 displayed)
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OptionalEmergent Technologies knowledge
The recent trends, developments and innovations in modern technologies such as biotechnology, artificial intelligence and robotics.
Recommended Books
5 books -
OptionalDigital Marketing Techniques knowledge
The marketing techniques used on the web to reach and engage with stakeholders, customers and clients.
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OptionalSAS Language knowledge
The techniques and principles of software development, such as analysis, algorithms, coding, testing and compiling of programming paradigms in SAS language.
Recommended Books
3 books -
OptionalMarket Pricing knowledge
Price volatility according to market and price elasticity, and the factors which influence pricing trends and changes in the market in the long and short term.
No book recommendations available yet.
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OptionalICT Market knowledge
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
No book recommendations available yet.
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OptionalHardware Components knowledge
The essential components that make up a hardware system, such as liquid-crystal displays (LCD), camera sensors, microprocessors, memories, modems, batteries and their interconnections.
Recommended Books
1 book -
OptionalHardware Components Suppliers knowledge
The suppliers who can deliver the required hardware components.
No book recommendations available yet.
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OptionalICT System User Requirements knowledge
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, …
No book recommendations available yet.
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OptionalSoftware Components Suppliers knowledge
The suppliers who can deliver the required software components.
No book recommendations available yet.
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OptionalSoftware Components Libraries knowledge
The software packages, modules, web services and resources that cover a set of related functions and the databases where these reusable components can be found.
No book recommendations available yet.
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OptionalStatistical Analysis System Software knowledge
Specific software system (SAS) used for advanced analytics, business intelligence, data management, and predictive analytics.
No book recommendations available yet.
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OptionalApply Statistical Analysis Techniques skill
Use models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.
Course recommendations coming soon.
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OptionalCoordinate Technological Activities skill
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Course recommendations coming soon.
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OptionalDeliver A Sales Pitch skill
Prepare and deliver an understandably constructed sales talk for a product or a service, identifying and using persuasive argumentation.
Course recommendations coming soon.
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OptionalIdentify Training Needs skill
Analyse the training problems and identify the training requirements of an organisation or individuals, so as to provide them with instruction tailored to their prior mastery, profile, means and problem.
Course recommendations coming soon.
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OptionalImplement Marketing Strategies skill
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Course recommendations coming soon.
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OptionalPerform Project Management skill
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific …
Course recommendations coming soon.
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OptionalProduce Sales Reports skill
Maintain records of calls made and products sold over a given time frame, including data regarding sales volumes, number of new accounts contacted and the costs involved.
Course recommendations coming soon.
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OptionalSet Sales Goals skill
Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.
Course recommendations coming soon.
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OptionalSupervise Sales Activities skill
Monitor and oversee the activities related to the ongoing sales in the shop to ensure that sales goals are met, assess areas for improvement, and identify or solve problems that …
Course recommendations coming soon.
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OptionalUse Different Communication Channels skill
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Course recommendations coming soon.
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OptionalDevelop Account Strategy skill
Create the strategic goals and actions for future interaction with an account for the organisation.
Course recommendations coming soon.