Letting Agent Business & Administration Technicians
SaveWhat Does a Letting Agent Do?
Letting agents schedule appointments with clients in order to show and lease real estate to prospective residents. They assist in marketing the property for rent through advertising and community out-reach. They are also involved in daily communication and administrative tasks.
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Where Do I Start?
Advertising Techniques
The communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Letting Agent
Essential Skills
Essential Skills
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EssentialAdvertising Techniques knowledge
The communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.
Recommended Books
2 books -
EssentialOffice Administration knowledge
The paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of …
No book recommendations available yet.
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EssentialProperty Law knowledge
The law and legislation that regulates all the different ways to handle property, such as the types of property, how to handle property disputes and property contract rules.
No book recommendations available yet.
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EssentialReal Estate Market knowledge
The trends concerning the buying, selling, or renting of property, including the land, buildings, and natural resources encompassed within the property; the categories of residential properties and properties for business …
No book recommendations available yet.
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EssentialCollect Property Financial Information skill
Collect information concerning the previous transactions involving the property, such as the prices at which the property had been previously sold and the costs that went into renovations and repairs, …
Course recommendations coming soon.
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EssentialCompare Property Values skill
Obtain information on the value of properties comparable to a property which is in need of valuation in order to make more accurate appraisals and assessments, or to set or …
Course recommendations coming soon.
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EssentialCoordinate Advertising Campaigns skill
Organise course of action to promote a product or service; oversee the production of TV advertisements, newspaper and magazine ads, suggest mail packs, email campaigns, websites, stands and other advertising …
Course recommendations coming soon.
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EssentialCoordinate Events skill
Lead events by managing budget, logistics, event support, security, emergency plans and follow up.
Course recommendations coming soon.
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EssentialFix Meetings skill
Fix and schedule professional appointments or meetings for clients or superiors.
Course recommendations coming soon.
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EssentialIdentify Customer's Needs skill
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Course recommendations coming soon.
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EssentialLiaise With Advertising Agencies skill
Communicate and cooperate with advertising agencies in transmitting the goals and specifications of the marketing plan. Liaise to develop an advertising and promotional campaign that represent the aim of the …
Course recommendations coming soon.
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EssentialPerform Property Market Research skill
Research properties in order to assess their usefulness for real estate activities, using various methods such as media research and visitation of properties, and identify the potential profitability in the …
Course recommendations coming soon.
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EssentialProspect New Customers skill
Initiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.
Course recommendations coming soon.
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EssentialProvide Information On Properties skill
Provide information on the positive and negative aspects of a property and the practicalities concerning any financial transactions or insurance procedures; such as location, composition of the property, renovation or …
Course recommendations coming soon.
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EssentialUse Office Systems skill
Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes …
Course recommendations coming soon.
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EssentialInform On Renting Agreements skill
Inform landlords or tenants of a property on the duties and rights of the landlord and tenant, such as the landlord's responsibility for the upkeep of the property and the …
Course recommendations coming soon.
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EssentialOrganise Property Viewing skill
Organise events in which prospective buyers or tenants of a property can visit the property in order to assess whether it is suitable to their needs and to obtain information, …
Course recommendations coming soon.
Optional Skills (5 of 17 displayed)
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OptionalConcurrent Estate knowledge
The concept in property law which stipulates the rights and duties of two parties co-owning a property, and the various ways in which co-tenancy is possible.
No book recommendations available yet.
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OptionalBuilding Codes knowledge
The set of guidelines that determine the minimum standards for buildings and other constructions in order to protect public health and safety.
No book recommendations available yet.
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OptionalAdvise On Property Value skill
Provide advise to those that own a property, professionals in real estate, or prospective clients in real estate on the current monetary value of a property, the potential of development …
Course recommendations coming soon.
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OptionalAssess Construction Compliance skill
Determine whether a construction complies with laws and regulations.
Course recommendations coming soon.
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OptionalAttend Trade Fairs skill
Attend exhibitions organised to enable companies in a specific sector to demonstrate their latest products and services, study the activities of their competitors, and observe recent market trends.
Course recommendations coming soon.
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OptionalCommunicate With Customers skill
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Course recommendations coming soon.
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OptionalDevelop Professional Network skill
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …
Course recommendations coming soon.
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OptionalExamine Credit Ratings skill
Investigate and look for information on the creditworthiness of companies and corporations, provided by credit rating agencies in order to determine the likelihood of default by the debtor.
Course recommendations coming soon.
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OptionalExamine The Conditions Of Buildings skill
Monitor and assess the conditions of buildings in order to detect faults, structural problems, and damages. Assess general building cleanliness for grounds maintenance and real estate purposes.
Course recommendations coming soon.
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OptionalManage Contracts skill
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree …
Course recommendations coming soon.
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OptionalObtain Financial Information skill
Gather information on securities, market conditions, governmental regulations and the financial situation, goals and needs of clients or companies.
Course recommendations coming soon.
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OptionalPlan Marketing Campaign skill
Develop a method to promote a product through different channels, such as television, radio, print and online platforms, social media with the aim to communicate and deliver value to customers.
Course recommendations coming soon.
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OptionalPresent Reports skill
Display results, statistics and conclusions to an audience in a transparent and straightforward way.
Course recommendations coming soon.
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OptionalWrite Work-related Reports skill
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so …
Course recommendations coming soon.
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OptionalCollect Customer Data skill
Collect customer data such as contact information, credit card or billing information; gather information to track down purchase history.
Course recommendations coming soon.
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OptionalCommunicate With Tenants skill
Communicate in a positive and cooperative manner with the tenants of a property or part of a property, such as apartments and sections of commercial buildings, in order to facilitate …
Course recommendations coming soon.
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OptionalPrepare Inventory Of Properties skill
List all the items present in a property building which is leased or rented, in order to have a contractual agreement between the owner and the tenant.
Course recommendations coming soon.