Real Estate Agent Business & Administration Technicians
SaveWhat Does a Real Estate Agent Do?
Real estate agents administer the sales or letting process of residential, commercial properties or land on behalf of their clients. They investigate the property's condition and assess its value in order to offer the best price to their clients. They negotiate, compose a sales contract or a rental contract and liaise with third parties in order to realize the stated objectives during transactions. They undertake research to determine the legality of a property sale before it is sold and make sure the transaction is not subject to any disputes or restrictions.
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Where Do I Start?
Contract Law
The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Real Estate Agent
Essential Skills
Essential Skills
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EssentialContract Law knowledge
The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.
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EssentialCustomer Service knowledge
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
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EssentialMortgage Loans knowledge
The financial system of acquiring money by property owners or prospective property owners, in which the loan is secured on the property itself so that the property can be repossessed …
Recommended Books
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EssentialOffice Administration knowledge
The paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of …
No book recommendations available yet.
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EssentialProperty Law knowledge
The law and legislation that regulates all the different ways to handle property, such as the types of property, how to handle property disputes and property contract rules.
No book recommendations available yet.
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EssentialReal Estate Market knowledge
The trends concerning the buying, selling, or renting of property, including the land, buildings, and natural resources encompassed within the property; the categories of residential properties and properties for business …
No book recommendations available yet.
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EssentialAdvise On Property Value skill
Provide advise to those that own a property, professionals in real estate, or prospective clients in real estate on the current monetary value of a property, the potential of development …
Course recommendations coming soon.
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EssentialCompare Property Values skill
Obtain information on the value of properties comparable to a property which is in need of valuation in order to make more accurate appraisals and assessments, or to set or …
Course recommendations coming soon.
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EssentialIdentify Customer's Needs skill
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Course recommendations coming soon.
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EssentialMaintain Financial Records skill
Keep track of and finalise all formal documents representing the financial transactions of a business or project.
Course recommendations coming soon.
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EssentialMaintain Relationship With Customers skill
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and …
Course recommendations coming soon.
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EssentialManage Contracts skill
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree …
Course recommendations coming soon.
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EssentialObtain Financial Information skill
Gather information on securities, market conditions, governmental regulations and the financial situation, goals and needs of clients or companies.
Course recommendations coming soon.
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EssentialPerform Property Market Research skill
Research properties in order to assess their usefulness for real estate activities, using various methods such as media research and visitation of properties, and identify the potential profitability in the …
Course recommendations coming soon.
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EssentialProspect New Customers skill
Initiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.
Course recommendations coming soon.
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EssentialProvide Information On Properties skill
Provide information on the positive and negative aspects of a property and the practicalities concerning any financial transactions or insurance procedures; such as location, composition of the property, renovation or …
Course recommendations coming soon.
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EssentialValue Properties skill
Examine and evaluate land and buildings in order to make valuations about their price.
Course recommendations coming soon.
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EssentialCompose Real Estate Contract skill
Create a contract between two parties for the purchase, sale or rental of real estate. Make sure the real estate contract and the specifications comply with the legal requirements and …
Course recommendations coming soon.
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EssentialInform On Renting Agreements skill
Inform landlords or tenants of a property on the duties and rights of the landlord and tenant, such as the landlord's responsibility for the upkeep of the property and the …
Course recommendations coming soon.
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EssentialLiaise With Property Owners skill
Establish good working relations with the owner, signal problems and renovation needs, and advise on the choice of tenants.
Course recommendations coming soon.
Optional Skills (5 of 36 displayed)
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OptionalModern Portfolio Theory knowledge
The theory of finance that attempts to either maximise the profit of an investment equivalent to the risk taken or to reduce the risk for the expected profit of an …
No book recommendations available yet.
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OptionalAdvertising Techniques knowledge
The communication strategies intended to persuade or encourage an audience, and the different media which are used to achieve this goal.
No book recommendations available yet.
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OptionalAccounting Techniques knowledge
The techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.
No book recommendations available yet.
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OptionalBuilding Codes knowledge
The set of guidelines that determine the minimum standards for buildings and other constructions in order to protect public health and safety.
No book recommendations available yet.
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OptionalBuilding Construction Principles knowledge
The component elements and principles of building construction such as types of wall construction and foundations, defects in walls and roofs and ways to address such defects.
No book recommendations available yet.
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OptionalConcurrent Estate knowledge
The concept in property law which stipulates the rights and duties of two parties co-owning a property, and the various ways in which co-tenancy is possible.
No book recommendations available yet.
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OptionalEnergy Performance Of Buildings knowledge
Factors that contribute to lower energy consumption of buildings. Building and renovation techniques used to achieve this. Legislation and procedures regarding energy performance of buildings.
No book recommendations available yet.
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OptionalTypes Of Insurance knowledge
The various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance.
No book recommendations available yet.
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OptionalAdvise On Investment skill
Assess the customer's economic goals and advise on the possible financial investments or capital investments to promote wealth creation or safeguarding.
Course recommendations coming soon.
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OptionalAnalyse Insurance Needs skill
Gather information about the insurance needs of a client, and give information and advice about all possible insurance options.
Course recommendations coming soon.
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OptionalAnalyse Loans skill
Examine and analyse the loans provided to organisations and individuals through different forms of credit such as overdraft protection, export packing credit, term loan, and purchase of commercial bills.
Course recommendations coming soon.
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OptionalAttend Trade Fairs skill
Attend exhibitions organised to enable companies in a specific sector to demonstrate their latest products and services, study the activities of their competitors, and observe recent market trends.
Course recommendations coming soon.
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OptionalCollect Property Financial Information skill
Collect information concerning the previous transactions involving the property, such as the prices at which the property had been previously sold and the costs that went into renovations and repairs, …
Course recommendations coming soon.
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OptionalConsult Credit Score skill
Analyse the credit files of an individual, such as credit reports which outlines a person's credit history, in order to assess their creditworthiness and all the risks that would be …
Course recommendations coming soon.
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OptionalCreate A Financial Plan skill
Develop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.
Course recommendations coming soon.
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OptionalEstimate Profitability skill
Take various factors into account to calculate the cost and potential revenues or savings gained from a product in order to evaluate the profit that could be generated by the …
Course recommendations coming soon.
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OptionalExamine Credit Ratings skill
Investigate and look for information on the creditworthiness of companies and corporations, provided by credit rating agencies in order to determine the likelihood of default by the debtor.
Course recommendations coming soon.
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OptionalExamine The Conditions Of Buildings skill
Monitor and assess the conditions of buildings in order to detect faults, structural problems, and damages. Assess general building cleanliness for grounds maintenance and real estate purposes.
Course recommendations coming soon.
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OptionalLiaise With Advertising Agencies skill
Communicate and cooperate with advertising agencies in transmitting the goals and specifications of the marketing plan. Liaise to develop an advertising and promotional campaign that represent the aim of the …
Course recommendations coming soon.
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OptionalLiaise With Local Authorities skill
Maintain the liaison and exchange of information with regional or local authorities.
Course recommendations coming soon.
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OptionalManage Contract Disputes skill
Monitor issues that arise between the parties involved in a contract and provide solutions in order to avoid lawsuits.
Course recommendations coming soon.
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OptionalOrganise A Damage Assessment skill
Organise a damage assessment by indicating an expert to identify and examine the damage, give information and instructions to experts and follow up on the experts, and write a damage …
Course recommendations coming soon.
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OptionalProcess Payments skill
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …
Course recommendations coming soon.
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OptionalProtect Client Interests skill
Protect the interests and needs of a client by taking necessary actions, and researching all possibilities, to ensure that the client obtains their favoured outcome.
Course recommendations coming soon.
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OptionalWrite Inspection Reports skill
Write the results and conclusions of the inspection in a clear and intelligible way. Log the inspection's processes such as contact, outcome, and steps taken.
Course recommendations coming soon.
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OptionalAssist In Loan Applications skill
Assist clients with filling out and managing their applications for loans by providing them with practical assistance, such as provision of relevant documentation and instruction on the process, and other …
Course recommendations coming soon.
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OptionalExamine Mortgage Loan Documents skill
Examine documents from mortgage borrowers or from financial institutions, such as banks or credit unions, relating to a loan secured on a property in order to examine the payment history …
Course recommendations coming soon.
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OptionalHandle Tenant Changeover skill
Discuss administrative matters with the previous and future tenants and inspect the rented accomodation (rooms, apartments, houses) to make sure that the renovation and maintenance agreement has been respected.
Course recommendations coming soon.
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OptionalMonitor Title Procedures skill
Monitor the bundle of rights of a property and investigate all the parties involved in the current procedure, such as the transfer of a deed in the transfer of ownership …
Course recommendations coming soon.
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OptionalNegotiate With Property Owners skill
Negotiate with owners of properties who wish to rent or sell them in order to obtain the most beneficial agreement for the potential renter or buyer.
Course recommendations coming soon.
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OptionalOrganise Property Viewing skill
Organise events in which prospective buyers or tenants of a property can visit the property in order to assess whether it is suitable to their needs and to obtain information, …
Course recommendations coming soon.
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OptionalPerform Contract Compliance Audits skill
Execute a thorough contract compliance audit, ensuring that goods or services are being delivered in a correct and timely fashion, checking for clerical errors or missed credits and discounts and …
Course recommendations coming soon.
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OptionalPlan Buildings Maintenance Work skill
Schedule maintenance activities of property, systems and services to be deployed in public or private buildings, according to the priorities and needs of the client.
Course recommendations coming soon.
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OptionalPrepare Inventory Of Properties skill
List all the items present in a property building which is leased or rented, in order to have a contractual agreement between the owner and the tenant.
Course recommendations coming soon.
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OptionalPrepare Sales Checks skill
Provide customers with official documents that prove their purchase and payment.
Course recommendations coming soon.
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OptionalReview Closing Procedures skill
Review the documentation and gather information on the closing process of assets trading, the step in which the ownership is officially transferred from one party to another, in order to …
Course recommendations coming soon.