Management Assistant Business & Administration Technicians

The set of rules that govern the activity of a company.

Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

Disseminate internal communications using the different communication channels that a company has at its disposal.

Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

Fix and schedule professional appointments or meetings for clients or superiors.

Report to the management, boards of directors and committees of an organisation.

Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

Maintain an effective internal communication system among employees and department managers.

Search and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.

Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.

Process instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.

Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes …

Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so …

Prepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.

The practice of managing all aspects of the image and perception of a company or individual among stakeholders and the society at large.

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The methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuring …

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The different processes, duties, jargon, role in an organisation, and other specificities of the human resources department within an organisation such as recruitment, pension systems, and personnel development programs.

The different processes, duties, jargon, role in an organisation, and other specificities of the accounting department within an organisation such as bookkeeping, invoices, recording, and taxing.

The different processes, duties, jargon, role in an organisation, and other specificities of the financial department within an organisation. Understanding of financial statements, investments, disclosing policies, etc.

The different processes, duties, jargon, role in an organisation, and other specificities of the marketing department within an organisation such as market research, marketing strategies, and advertising processes.

The different processes, duties, jargon, role in an organisation, and other specificities of the legal department within an organisation such as patents, legal cases, and legal compliance.

The different processes, duties, jargon, role in an organisation, and other specificities of the management and strategy department within an organisation such as strategic processes and general management of the …

The different processes, duties, jargon, role in an organisation, and other specificities of the operations and manufacturing department within an organisation such as purchasing, supply chain processes, and goods handling.

The different processes, duties, jargon, role in an organisation, and other specificities of the sales department within an organisation.

Use models (descriptive or inferential statistics) and techniques (data mining or machine learning) for statistical analysis and ICT tools to analyse data, uncover correlations and forecast trends.

Collect information and write press releases adjusting the register to the target audience and ensuring that the message is well conveyed.

Execute the cost related activities and operations within the accounting activities such as standard cost development, average pricing analysis, margin and cost ratio analysis, inventory control, and variance analysis. Report …

Master foreign languages to be able to communicate in one or more foreign languages.

Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.

Translate one language into another language. Match words and expressions with their corresponding brothers in other languages, while making sure that the message and nuances of the original text are …

Write complete reports based on minutes taken during a meeting in order to communicate the important points which were discussed, and the decisions which were made, to the appropriate people.

Aid visitors by responding to their questions, giving satisfactory explanations, suggestions and recommendations.

Keep an accurate register of shareholders and monitoring changes in share ownership of the company.

Maintain updated the statutory books of the company with the relevant information of the directors and secretaries, the directors interests, and the register of shareholders.

Schedule and confirm appointments for the personnel of the office, mostly managers and directive employees, with external parties.

Revise drafts made by managers in order to check completeness, accuracy, and formatting.

Know, use and write documents, texts and content in general without looking at the keyboard. Use techniques to write documents in such fashion.