Mobile Phone Repair Technician Electrical & Electronic Trades Workers
SaveWhat Does a Mobile Phone Repair Technician Do?
Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.
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Where Do I Start?
Android (mobile Operating Systems)
The system software Android consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Mobile Phone Repair Technician
Essential Skills
Essential Skills
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EssentialAndroid (mobile Operating Systems) knowledge
The system software Android consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
Recommended Books
2 books -
EssentialBlackberry knowledge
The system software BlackBerry consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
No book recommendations available yet.
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EssentialMobile Device Software Frameworks knowledge
The API (Application Program Interfaces), such as Android, iOS, windows phone which enables programmers to quickly and easily write applications for mobile devices.
No book recommendations available yet.
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EssentialIos knowledge
The system software iOS consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
Recommended Books
1 book -
EssentialWindows Phone knowledge
The system software Windows Phone consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.
Recommended Books
1 bookPreviewMike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Sixth Edition (Exams 220-1001 & 220-1002) -
EssentialElectronics knowledge
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.
No book recommendations available yet.
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EssentialMobile Operating Systems knowledge
The features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices, such as Android or iOS.
No book recommendations available yet.
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EssentialApply Company Policies skill
Apply the principles and rules that govern the activities and processes of an organisation.
Course recommendations coming soon.
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EssentialCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
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EssentialMaintain Customer Service skill
Course recommendations coming soon.
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EssentialMaintain Equipment skill
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
Course recommendations coming soon.
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EssentialMaintain Records Of Maintenance Interventions skill
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
Course recommendations coming soon.
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EssentialOperate Two-way Radio Systems skill
Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.
Course recommendations coming soon.
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EssentialPerform Test Run skill
Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its …
Course recommendations coming soon.
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EssentialProvide Customer Follow-up Services skill
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Course recommendations coming soon.
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EssentialProvide Customer Information Related To Repairs skill
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
Course recommendations coming soon.
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EssentialTroubleshoot skill
Identify operating problems, decide what to do about it and report accordingly.
Course recommendations coming soon.
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EssentialUse Precision Tools skill
Use electronic, mechanical, electric, or optical precision tools for precision work.
Course recommendations coming soon.
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EssentialUse Repair Manuals skill
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
Course recommendations coming soon.
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EssentialDisassemble Mobile Devices skill
Deconstruct mobile devices in order to analyse faults, perform replacement or recycle parts.
Course recommendations coming soon.
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EssentialRepair Mobile Devices skill
Replace parts and repair faults of mobile phones, tablets and other small mobile devices.
Course recommendations coming soon.
Optional Skills (5 of 24 displayed)
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OptionalMobile Device Management knowledge
The methods for managing the use of mobile devices within an organisation, while ensuring security.
Recommended Books
1 book -
OptionalHardware Components Suppliers knowledge
The suppliers who can deliver the required hardware components.
No book recommendations available yet.
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OptionalSoftware Components Suppliers knowledge
The suppliers who can deliver the required software components.
No book recommendations available yet.
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OptionalAdminister Appointments skill
Accept, schedule and cancel appointments.
Course recommendations coming soon.
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OptionalApply Technical Communication Skills skill
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
Course recommendations coming soon.
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OptionalAssist Customers skill
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
Course recommendations coming soon.
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OptionalCommunicate By Telephone skill
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
Course recommendations coming soon.
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OptionalDevelop Professional Network skill
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …
Course recommendations coming soon.
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OptionalDrive Vehicles skill
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
Course recommendations coming soon.
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OptionalEnsure Compliance With Warranty Contracts skill
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
Course recommendations coming soon.
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OptionalInstall Software skill
Install machine-readable instructions, such as computer programs, in order to direct the computer's processor to perform a certain set of actions.
Course recommendations coming soon.
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OptionalIssue Sales Invoices skill
Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …
Course recommendations coming soon.
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OptionalKeep Stock Records skill
Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.
Course recommendations coming soon.
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OptionalMaintain Professional Administration skill
File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
Course recommendations coming soon.
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OptionalMaintain Relationship With Suppliers skill
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Course recommendations coming soon.
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OptionalMake Independent Operating Decisions skill
Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a …
Course recommendations coming soon.
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OptionalManage A Small-to-medium Business skill
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
Course recommendations coming soon.
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OptionalManage Schedule Of Tasks skill
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
Course recommendations coming soon.
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OptionalNegotiate Supplier Arrangements skill
Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
Course recommendations coming soon.
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OptionalOrder Supplies skill
Command products from relevant suppliers to get convenient and profitable products to purchase.
Course recommendations coming soon.
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OptionalPerform Services In A Flexible Manner skill
Course recommendations coming soon.
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OptionalReport To The Team Leader skill
Keep the team leader informed on current and emerging issues.
Course recommendations coming soon.
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OptionalWork In Shifts skill
Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.
Course recommendations coming soon.
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OptionalSell Telecommunication Products skill
Sell telecommunication equipment and services such as cell phones, desktop computers and laptops, cabling, and internet access and security.
Course recommendations coming soon.