Mobile Phone Repair Technician Electrical & Electronic Trades Workers

The system software Android consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.

Recommended Books

2 books

Android Smartphones For Seniors For Dummies

Marsha Collier

2024

Preview

Android For Dummies

Dan Gookin

2020

Preview

The system software BlackBerry consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.

The API (Application Program Interfaces), such as Android, iOS, windows phone which enables programmers to quickly and easily write applications for mobile devices.

The system software iOS consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.

Recommended Books

1 book

The iPhone Manual - Tips and Hacks

Wallace Wang

2020

Preview

The system software Windows Phone consists of features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices.

Recommended Books

1 book

Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Sixth Edition (Exams 220-1001 & 220-1002)

Mike Meyers

2019

Preview

The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.

The features, restrictions, architectures and other characteristics of operating systems designed to run on mobile devices, such as Android or iOS.

Apply the principles and rules that govern the activities and processes of an organisation.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.

Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its …

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

Identify operating problems, decide what to do about it and report accordingly.

Use electronic, mechanical, electric, or optical precision tools for precision work.

Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.

Deconstruct mobile devices in order to analyse faults, perform replacement or recycle parts.

Replace parts and repair faults of mobile phones, tablets and other small mobile devices.

The methods for managing the use of mobile devices within an organisation, while ensuring security.

Recommended Books

1 book

Securing Mobile Devices and Technology

Kutub Thakur, Al-Sakib K…

2021

Preview

The suppliers who can deliver the required hardware components.

The suppliers who can deliver the required software components.

Accept, schedule and cancel appointments.

Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …

Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.

Install machine-readable instructions, such as computer programs, in order to direct the computer's processor to perform a certain set of actions.

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …

Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a …

Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.

Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Keep the team leader informed on current and emerging issues.

Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.

Sell telecommunication equipment and services such as cell phones, desktop computers and laptops, cabling, and internet access and security.