Telecommunications Technician Electrical & Electronic Trades Workers

The system of rules which allow the exchange of information between computers or other devices via computer networks.

The method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.

Recommended Books

1 book

The Froehlich/Kent Encyclopedia of Telecommunications

Fritz E. Froehlich, Alle…

2021

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The products available from network equipment providers and methods for selecting and procuring the equipment.

The telecommunication principles, theories, models, equipment and processes such as transfer rate, bandwidth, signal-to-noise ratio, bit error ratio and C/N ratio, as well as the effect of the qualities of …

The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation. Using Direct Inward …

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given …

Plan, deploy, troubleshoot and test low voltage wiring.

Tend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.

Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.

Find faults in wires or cables by using specialised equipment and repair these faults depending on type of wiring.

Operate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.

Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.

Ensure that home or offices are properly wired to receive cable TV.

Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.

Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.

Tend mechanical devices that allow momentary access to high, usually inaccessible areas. Ensure your own safety and the safety of surrounding people.

Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.

Operate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.

Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share …

Tend electronic devices or software tone generators that produce digital or analog repeating or non-repeating electronic signals in order to design, test and repair electronic and acoustic equipment.

Fasten and insulate electric or communications wires or cables.

Join and weave electric and communications cable and trunk lines together.

Update basic or integrated software included in devices, network components and embedded systems.

Manage calls during a given VoIP session and ensure security and quality of service by operating a session border controller (SBC).

The products available from the network equipment provider Cisco and methods for selecting and procuring the equipment.

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Guarantee that the tracking and recording standards and rules for document management are followed, such as ensuring that changes are identified, that documents remain readable and that obsoleted documents are …

Apply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.

Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Evaluate problems in telecommunication infrastructure by using specialised methods, applications and tools to find weaknesses and stress points in a network and elements of the infrastructure regarding aspects such as …

Create and manage a system of backup or standby solution which is automatically triggered and becomes active in case the main system or application fails.

Apply Internet Protocol Configuration (ipconfig) to gather data on Transmission Control Protocol/Internet Protocol (TCP/IP) configuration values in order to identify devices and their IP addresses.

Search for possible faults. Perform visual checks. Analyse system indicators and use diagnostic devices.

Utilise software to define the roles and manage user authentication, privileges and access rights to ICT systems, data and services.

Utilise technology that allows interaction between telephone and computer. Enable call services directly within a desktop environment.