Rental Service Representative Sales Workers

Financial operations such as calculations, cost estimations, budget management taking relevant commercial and statistical data into account such as data for materials, supplies and manpower.

The set of rules that govern the activity of a company.

The offered products, their functionalities, properties and legal and regulatory requirements.

Reach set sales goals, measured in revenue or sold units. Reach the target within a specific timeframe, prioritise sold products and services accordingly and plan in advance.

Practise reasoning and apply simple or complex numerical concepts and calculations.

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

Administer currencies, financial exchange activities, deposits as well as company and voucher payments. Prepare and manage guest accounts and take payments by cash, credit card and debit card.

Identifying rental delays of return and applying the appropriate measures such as additional payment and adjust availability of rentable items.

Utilise computers, IT equipment and modern day technology in an efficient way.

Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

Compose and keep up-to-date inventory of all the multimedia items rented to customers.

Manage the relation with an insurer related to its obligation to receive, investigate and act on a claim filed by an insured.

Enter information into a data storage and data retrieval system via processes such as scanning, manual keying or electronic data transfer in order to process large amounts of data.

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Provide customers with accurate and up-to-date information about charges and price rates.

Gather and record customers' personal data into the system; obtain all signatures and documents required for rental.

Review content and check accuracy of completed contracts.

The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.

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Know a large variety of maritime vessels and their characteristics and specifications. Use that knowledge to ensure that all security, technical, and maintenance measures are taken into account in their …

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The offered agricultural machinery and equipment products, their functionalities, properties and legal and regulatory requirements.

The tools and equipment used for industrial purposes, both power and hand tools, and their various uses.

The offered machinery products their functionalities, properties and legal and regulatory requirements.

The offered mining, construction and civil engineering machinery products, their functionalities, properties and legal and regulatory requirements.

The offered office machinery and equipment products, its functionalities, properties and legal and regulatory requirements.

The various types of aircraft, their functionalities, properties and legal and regulatory requirements.

The methods involving payment done through credit cards.

Understand and create a link with people from different cultures, countries, and ideologies without judgements or preconceptions.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Facilitate an official agreement between two disputing parties, ensuring that both parties agree on the resolution which has been decided on, as well as writing the necessary documents and ensuring …

Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, …

Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree …

Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

Count the money; balance cash drawer at the end of the shift; receive payments and process payment information; use scanning equipment.

Deal with people in a sensitive and tactful way.

Master foreign languages to be able to communicate in one or more foreign languages.

Use specialised software to manage company's interactions with current and future customers. Organise, automate and synchronise sales, marketing, customer service, and technical support, to increase targeted sales.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.