Sales Engineer Business & Administration Professionals
SaveWhat Does a {{ profession.preferred_title|title }} Do?
Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.
Resource recommendations may include affiliate links. Learn more
Where Do I Start?
Consumer Protection
The current legislation applicable in relation to the rights of consumers in the marketplace.
Sign up to trackReady to go deeper? Pick up to 3 skills to focus on from the list below.
These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Sales Engineer
Essential Skills
Essential Skills
-
EssentialConsumer Protection knowledge
The current legislation applicable in relation to the rights of consumers in the marketplace.
No book recommendations available yet.
-
EssentialAchieve Sales Targets skill
Reach set sales goals, measured in revenue or sold units. Reach the target within a specific timeframe, prioritise sold products and services accordingly and plan in advance.
Course recommendations coming soon.
-
EssentialApply Health And Safety Standards skill
Adhere to standards of hygiene and safety established by respective authorities.
Course recommendations coming soon.
-
EssentialBuild Business Relationships skill
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Course recommendations coming soon.
-
EssentialEnsure Compliance With Warranty Contracts skill
Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
Course recommendations coming soon.
-
EssentialImplement Marketing Strategies skill
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Course recommendations coming soon.
-
EssentialImplement Sales Strategies skill
Carry out the plan to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product …
Course recommendations coming soon.
-
EssentialMaintain Customer Records skill
Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.
Course recommendations coming soon.
-
EssentialNegotiate Sales Contracts skill
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
Course recommendations coming soon.
-
EssentialProspect New Customers skill
Initiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.
Course recommendations coming soon.
-
EssentialProvide Customer Follow-Up Services skill
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Course recommendations coming soon.
-
EssentialProvide Customer Information Related To Repairs skill
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
Course recommendations coming soon.
-
EssentialAdvise Customers On Motor Vehicles skill
Provide customer advice on motor vehicles, and possible options and accessories; communicate clearly and politely.
Course recommendations coming soon.
-
EssentialApply Territory Planning skill
Plan the most cost-effective coverage of a sales territory with the available sales resources. Take into account prospect numbers, density, and buying patterns.
Course recommendations coming soon.
-
EssentialCalculate Costs Of Repair Operations skill
Calculate material and labour costs of repair operations; understand appropriate computer programmes.
Course recommendations coming soon.
-
EssentialCarry Out Parts Purchasing skill
Order specific parts required for maintenance and repair of a wide variety of vehicles.
Course recommendations coming soon.
-
EssentialCheck Finished Vehicles For Quality Control skill
Perform quality control on finished vehicles; make sure that quality standards have been achieved.
Course recommendations coming soon.
-
EssentialCoordinate Automotive Repair And Maintenance Service skill
Coordinate the repair and maintenance services for automobiles and pursue the maximum usage of automotive repair equipment.
Course recommendations coming soon.
-
EssentialIssue Sales Quotations For Repairs Or Maintenance skill
Issue sales quotes, allowing potential customers to see which costs would be involved for the work or services they would like to have done.
Course recommendations coming soon.
-
EssentialKeep Up-To-Date On Manufacturer's Policies skill
Stay up-to-date on manufacturer warranty and policy procedures; communicate with factory representatives.
Course recommendations coming soon.
-
EssentialMaintain Parts Inventory skill
Maintain stock levels in accordance with organisation procedures and policies; estimate upcoming supply needs.
Course recommendations coming soon.
-
EssentialMaintain Vehicle Records skill
Maintain vehicle records by accurately recording service operations and repairs.
Course recommendations coming soon.
-
EssentialManage Vehicle Services' Financial Resources skill
Control the costs concerning the salaries of employees, the equipment needed for repair and maintenance, insurance, stock, purchasing new components, etc.
Course recommendations coming soon.
Optional Skills (5 of {{ profession.optional_skills|length }} displayed)
-
OptionalCar Controls knowledge
The functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.
No book recommendations available yet.
-
OptionalSupply Chain Principles knowledge
Characteristics, operations and resources involved in moving a product or service from supplier to the customer.
Recommended Books
4 book{{ skill.books|length|pluralize }} -
Optional
-
OptionalElectrical Wiring Plans knowledge
Pictorial representation of an electrical circuit. It shows the components of the circuit as simplified shapes, and the power and signal connections between the devices. It gives information about the …
No book recommendations available yet.
-
OptionalParts Pricing knowledge
The prices of vehicle parts on the market from various suppliers and their trends.
No book recommendations available yet.
-
OptionalTeamwork Principles knowledge
The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
No book recommendations available yet.
-
OptionalTypes Of Vehicles knowledge
Field of information which distinguishes rental agency classification systems, containing types and classes of vehicles and their functioning and components.
No book recommendations available yet.
-
OptionalInventory Management Rules knowledge
The specific principles and techniques used in order to determine the approapriate level of inventory required.
No book recommendations available yet.
-
OptionalApply Technical Communication Skills skill
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
Course recommendations coming soon.
-
OptionalCarry Out Repair Of Vehicles skill
Provide repair for vehicles and routine level checks, such as engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters, repair engine failures; repair mechanical and electrical systems …
Course recommendations coming soon.
-
OptionalDrive Vehicles skill
Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.
Course recommendations coming soon.
-
OptionalInterpret Electrical Diagrams skill
Read and comprehend blueprints and electrical diagrams; understand technical instructions and engineering manuals for assembling electrical equipment; understand electricity theory and electronic components.
Course recommendations coming soon.
-
OptionalMaximise Sales Revenues skill
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
Course recommendations coming soon.
-
OptionalOrganise Storage Facilities skill
Order the contents of a storage area to improve efficiency with respect to the inflow and outflow of the stored items.
Course recommendations coming soon.
-
OptionalShow Confidence skill
Demonstrate degrees of maturity by fully understanding one's own qualities and abilities which can serve as sources of confidence in different situations.
Course recommendations coming soon.
-
OptionalThink Proactively skill
Course recommendations coming soon.
-
OptionalUse Communication Techniques skill
Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.
Course recommendations coming soon.
-
OptionalPerform Road Testing skill
Perform road tests with vehicles; ensure that all functions are working safely and correctly; test vehicle in extreme weather and road conditions.
Course recommendations coming soon.
-
OptionalPurchase Automotive Equipment skill
Purchase automotive equipment such as spare parts, supplies and materials; maintain and repair vehicles.
Course recommendations coming soon.