Trolley Bus Driver Drivers & Mobile Plant Operators

The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.

Have knowledge of passenger transport conventions and regulations.

Understand the mechanics of trolley buses, so as to be able to report any malfunction to technicians and relevant parties. Know that trolley buses, having electric motors, are more effective …

Recommended Books

2 books

British Trolleybus Systems: London & South-East England

Peter Waller

2023

Preview

British Trolleybus Systems

Peter Waller

2022

Preview

Understand road traffic laws and the rules of the road.

Know the local transport topography, including roads, traffic hotspots, and alternative routes to reach a destination. Use knowledge to transport the vehicle to its destination in the most time and …

Understand the electrical operation of a trolley bus, including the use of two wires and poles to complete the electrical circuit of the bus.

Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to …

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.

Keep the vehicle clean and in roadworthy condition. Ensure regular maintenance of the vehicle and provide valid official documents such as licenses and permits where appropriate.

Ensure that the vehicle is equipped with accessibility equipment such as passenger lift, seat belts, restraining harnesses, and wheelchair clamps or webbing straps.

Know how to use life-saving equipment in emergency situations. Provide assistance if leakages, collisions or fires should occur, and support the evacuation of passengers. Know crisis and crowd management, and …

Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.

Use GPS Systems.

Drive defensively to maximise road safety and save time, money, and lives; anticipate the actions of other road users.

Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.

Provide passengers with correct information in a polite and efficient manner; use proper etiquette to assist physically challenged travellers.

Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Adhere to assigned work schedule as prepared by the transportation company.

Use appropriate safety procedures to operate lifts and secure wheelchairs and other assistive devices while assisting physically disabled travellers.

Clean and maintain vans, buses and any other road vehicles to ensure safe operating conditions.

Speak clearly in addressing travellers; communicate information related to their itinerary. Make announcements to passengers upon approaching the prescribed destination.

Comply with all official city policies and procedures in the operation of trolley buses in urban areas.

Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.

Measure the passage of time, often with the assistance of a clock or stopwatch.

Execute vehicle maintenance based on supplier or manufacturer instructions. This might include cleaning vehicle engine, cleaning vehicle interior and exterior, maintaining mileage and fuel records, performing non-mechanical maintenance tasks. Service …

Handle petty cash for minor expenses and transactions required for the daily running of a business.

Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

Read maps effectively.