Usher Refuse Workers & Other Elementary Workers

Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

Welcome guests in a friendly manner in a certain place.

Show guests the way through buildings or on domains, to their seats or performance setting, helping them with any additional information so that they can reach the foreseen event destination.

Exchange tickets for money in order to finalise the selling process by issuing the tickets as a proof of payment.

Ensure that all guests have valid tickets for the specific venue or show and report on irregularities.

Provide guests with leaflets and programmes related to the event taking place.

Clarify guests' accommodation facilities and demonstrate and show how to use them.

Oversee guests access, ensuring that guest needs are addressed and security is maintained at all times.

The legal rules to be applied for fire safety and fire prevention in a facility.

Control a crowd or riot, ensuring people do not cross to areas they are not allowed to access, monitoring the crowd's behaviour and responding to suspicious and violent behaviour.

Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

Monitor surveillance equipment to observe what people are doing in a given area and ensure their safety.

Identify security threats during investigations, inspections, or patrols, and perform the necessary actions to minimise or neutralise the threat.

Respond quickly to security incidents and violations by calling the police and keep in touch with other relevant parties involved in the potential prosecution of the offender.

Monitor quick and safe emergency evacuation plans.

Make sure that all articles or objects lost are identified and that the owners get them back in their possession.

Understand the operation of fire extinguishing equipment and fire extinguishing techniques.

Practice vigilance during patrol or other surveillance activities in order to ensure safety and security, to look out for suspicious behaviour or other alarming changes in patterns or activities, and …

Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay …

Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.

Verify whether people who are attending an event are on the participant list in order to make sure that nobody enters without authorisation.

Make the premises neat and orderly during event-free periods.

Collect advertising posters and hang them on the respective advertising space. Affix posters in a professional manner, without folds, moulds, or overlaps.

Make rooms ready before the start of the event by taking care of different aspects such as decoration, seating and drinks or buffets.

Replace or repair defective equipment.

Respond to visitors complaints, in a correct and polite manner, offering a solution when possible and taking action when necessary.

Sell snacks and drinks, such as potato chips, popcorn, ice cream and soft drinks or beer, in cinemas or other entertainment venues.

Oversee camp programmes and activities such as games, sports and entertainment events.

Ensure that disabled guests have access to the venue.