Computer Hardware Repair Technician Electrical & Electronic Trades Workers

The suppliers who can deliver the required hardware components.

The characteristics, uses and operations of various hardware products such as printers, screens, and laptops.

Recommended Books

1 book

Cambridge IGCSETM ICT Student's Book (Collins Cambridge IGCSETM)

Paul Clowrey, Colin Stob…

2021

Preview

The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.

Apply the principles and rules that govern the activities and processes of an organisation.

Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …

Assemble the necessary hardware components, such as the motherboard, Central Processing Unit (CPU), hard drive, disk drive, power supply unit, RAM, PCI card, mouse, keyboard, cameras and other necessary components …

Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.

Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its …

Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

Remove defective parts and replace them with functioning components.

Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.

Provide customers with information about the quality of hardware, equipment and tools; demonstrate correct and safe product use.

Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.

Test computer hardware systems and components using appropriate equipment. Gather and analyse data. Monitor and evaluate system performance and take action if needed.

Accept, schedule and cancel appointments.

Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.

Liaise via telephone by making and answering calls in a timely, professional and polite manner.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal …

Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.

Install machine-readable instructions, such as computer programs, in order to direct the computer's processor to perform a certain set of actions.

Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and …

File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a …

Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.

Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

Observe the set of rules establishing the nondisclosure of information except to another authorised person.

Command products from relevant suppliers to get convenient and profitable products to purchase.

Keep the team leader informed on current and emerging issues.

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …

Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.