Facilities Manager Administrative & Commercial Managers
SaveWhat Does a Facilities Manager Do?
Facilities managers perform strategic planning as well as routine operational planning related to buildings' administration and maintenance. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, oversee buildings' cleaning activities, utilities infrastructure and are in charge of space management.
Resource recommendations may include affiliate links. Learn more
Facilities Management In The Organisation
The principles and methods of facilities management as applied to individual organisations, best practice techniques, management implications of outsourced and in-house services, main types of contractual relationships in facility management and innovation procedures.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become a Facilities Manager
Essential Skills
Essential Skills
-
EssentialFacilities Management In The Organisation knowledge
The principles and methods of facilities management as applied to individual organisations, best practice techniques, management implications of outsourced and in-house services, main types of contractual relationships in facility management …
-
EssentialCorporate Social Responsibility knowledge
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
Recommended Books
2 books -
EssentialElectrical Power Safety Regulations knowledge
The compliance with safety measures which need to be taken during the installation, operation, and maintenance of constructions and equipment which function in the generation, transmission, and distribution of electrical …
Recommended Books
2 books -
EssentialFire Safety Regulations knowledge
The legal rules to be applied for fire safety and fire prevention in a facility.
Recommended Books
1 book -
EssentialEnsure Equipment Availability skill
Ensure that the necessary equipment is provided, ready and available for use before start of procedures.
Course recommendations coming soon.
-
EssentialEnsure Equipment Maintenance skill
Ensure that the equipment required for operations is regularly checked for faults, that routine maintenance tasks are performed, and that repairs are scheduled and performed in the case of damage …
Course recommendations coming soon.
-
EssentialEstablish Daily Priorities skill
Establish daily priorities for staff personnel. Effectively deal with multi-task workload.
Course recommendations coming soon.
-
EssentialFollow Company Standards skill
Lead and manage according to the organisation's code of conduct.
Course recommendations coming soon.
-
EssentialHandle Customer Complaints skill
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
Course recommendations coming soon.
-
EssentialLiaise With Managers skill
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
Course recommendations coming soon.
-
EssentialMaintain Customer Service skill
Course recommendations coming soon.
-
EssentialMaintain Relationship With Customers skill
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and …
Course recommendations coming soon.
-
EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
-
EssentialManage Logistics skill
Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.
Course recommendations coming soon.
-
EssentialManage Maintenance Operations skill
Oversee maintenance activities, making sure that staff is following procedures and ensuring routine and periodic refurbishment and maintenance activities.
Course recommendations coming soon.
-
EssentialManage Staff skill
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …
Course recommendations coming soon.
-
EssentialManage Supplies skill
Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and …
Course recommendations coming soon.
-
EssentialPerform Risk Analysis skill
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
Course recommendations coming soon.
-
EssentialPlan Health And Safety Procedures skill
Set up procedures for maintaining and improving health and safety in the workplace.
Course recommendations coming soon.
-
EssentialStrive For Company Growth skill
Develop strategies and plans aiming at achieving a sustained company growth, be the company self-owned or somebody else's. Strive with actions to increase revenues and positive cash flows.
Course recommendations coming soon.
-
EssentialSupervise Daily Information Operations skill
Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.
Course recommendations coming soon.
-
EssentialSupervise Work skill
Direct and supervise the day-to-day activities of subordinate personnel.
Course recommendations coming soon.
-
EssentialCarry Out Energy Management Of Facilities skill
Contribute to develop effective strategies for energy management and making sure that these are sustainable for buildings. Review buildings and facilities to identify where improvements can be made in energy …
Course recommendations coming soon.
-
EssentialEnsure Compliance With Noise Standards skill
Make sure that buildings, roads, air traffic, and events comply with local, national or international noise standards and regulations in order to minimise nuisance for the neighbouring residents.
Course recommendations coming soon.
-
EssentialEnsure Inspections Of Facilities skill
Plan and make sure that a regular inspection system is in place to ensure the facilities are fit for purpose and to prevent hazards and further risks.
Course recommendations coming soon.
-
EssentialInspect Building Systems skill
Inspect buildings and building systems such as plumbing or electrical systems to confirm compliance with regulations and requirements.
Course recommendations coming soon.
-
EssentialInspect Contracts For Related Grounds Maintenance Work skill
Monitor and revise the contract services for activities such as pest control, snow or waste removal and oversee the work of contractors providing such services.
Course recommendations coming soon.
-
EssentialManage Facilities Services skill
Handle a range of services such as catering, cleaning, maintenance or security, according to the priorities and needs of the client. Manage all contractors that deliver facilities management services and …
Course recommendations coming soon.
-
EssentialManage Space Utilisation skill
Oversee the design and development of a plan for space and facility allocation that is based on user's needs and priorities.
Course recommendations coming soon.
-
EssentialOversee The Facilities Services Budget skill
Handle and control the expenditures and revenues from delivering the facilities management services and make sure the work is done within the foreseen budget.
Course recommendations coming soon.
-
EssentialPlan Buildings Maintenance Work skill
Schedule maintenance activities of property, systems and services to be deployed in public or private buildings, according to the priorities and needs of the client.
Course recommendations coming soon.
-
EssentialPlan Facilities Management Policies skill
Create facilities management procedures in line with organisation's strategy, identify appropriate resources and set up key responsibilities and mitigate risks in delivering facilities management objectives.
Course recommendations coming soon.
-
EssentialPromote Facilities Management Services skill
Assess the market trends and organisations' needs in order to proactively communicate and advertise your facilities management services to future clients.
Course recommendations coming soon.
Optional Skills (5 of 17 displayed)
-
OptionalContract Law knowledge
The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.
-
OptionalEmployment Law knowledge
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
-
OptionalSupply Chain Management knowledge
The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.
-
OptionalCleaning Industry Health And Safety Measures knowledge
Preventive and interventional methods used in the cleaning industry to maintain health and safety for all workers and tertiary persons.
Recommended Books
1 book -
OptionalEnergy Market knowledge
The trends and major driving factors in the energy trading market, energy trades methodologies and practice, and the identification of the major stakeholders in the energy sector.
Recommended Books
1 book -
OptionalEnergy Performance Of Buildings knowledge
Factors that contribute to lower energy consumption of buildings. Building and renovation techniques used to achieve this. Legislation and procedures regarding energy performance of buildings.
Recommended Books
1 book -
OptionalAccounting knowledge
The documentation and processing of data regarding financial activities.
Recommended Books
3 books -
OptionalBuilding Automation knowledge
Type of automatic control system where through a Building Managements System or Building Automation System (BAS) the control of a building's ventilation, humidity, heating, lighting and other systems is being …
Recommended Books
2 books -
OptionalApply Procurement skill
Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.
Course recommendations coming soon.
-
OptionalCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
-
OptionalHandle Surveillance Equipment skill
Monitor surveillance equipment to observe what people are doing in a given area and ensure their safety.
Course recommendations coming soon.
-
OptionalLiaise With Security Authorities skill
Respond quickly to security incidents and violations by calling the police and keep in touch with other relevant parties involved in the potential prosecution of the offender.
Course recommendations coming soon.
-
OptionalManage Emergency Evacuation Plans skill
Monitor quick and safe emergency evacuation plans.
Course recommendations coming soon.
-
OptionalManage Major Incidents skill
Take immediate action to respond to major incidents that affect the safety and security of individuals in private or public places such as road accidents.
Course recommendations coming soon.
-
OptionalRead Standard Blueprints skill
Read and comprehend standard blueprints, machine, and process drawings.
Course recommendations coming soon.
-
OptionalRecruit Employees skill
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Course recommendations coming soon.
-
OptionalRespond To Burglar Alarm Systems skill
Monitor the received signals from a burglar alarm system and react promptly to investigate the issues.
Course recommendations coming soon.
