ICT Information And Knowledge Manager Production & Specialised Services Managers
SaveWhat Does an ICT Information And Knowledge Manager Do?
ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.
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Business Intelligence
The tools used to transform large amounts of raw data into relevant and helpful business information.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become an ICT Information And Knowledge Manager
Essential Skills
Essential Skills
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EssentialBusiness Intelligence knowledge
The tools used to transform large amounts of raw data into relevant and helpful business information.
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EssentialData Storage knowledge
The physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet or …
Recommended Books
2 books -
EssentialInformation Extraction knowledge
The techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.
Recommended Books
1 book -
EssentialDecision Support Systems knowledge
The ICT systems that can be used to support business or organisational decision making.
No book recommendations available yet.
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EssentialInformation Security Strategy knowledge
The plan defined by a company which sets the information security objectives and measures to mitigate risks, define control objectives, establish metrics and benchmarks while complying with legal, internal and …
No book recommendations available yet.
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EssentialInformation Architecture knowledge
The methods through which information is generated, structured, stored, maintained, linked, exchanged and used.
Recommended Books
1 book -
EssentialBusiness Processes knowledge
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
No book recommendations available yet.
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EssentialInformation Structure knowledge
The type of infrastructure which defines the format of data: semi-structured, unstructured and structured.
No book recommendations available yet.
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EssentialUnstructured Data knowledge
The information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques …
No book recommendations available yet.
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EssentialData Mining knowledge
The methods of artificial intelligence, machine learning, statistics and databases used to extract content from a dataset.
No book recommendations available yet.
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EssentialData Models knowledge
The techniques and existing systems used for structuring data elements and showing relationships between them, as well as methods for interpreting the data structures and relationships.
No book recommendations available yet.
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EssentialInformation Categorisation knowledge
The process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.
No book recommendations available yet.
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EssentialOnline Analytical Processing knowledge
The online tools which analyse, aggregate and present multi-dimensional data enabling users to interactively and selectively extract and view data from specific points of view.
No book recommendations available yet.
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EssentialDeliver Visual Presentation Of Data skill
Create visual representations of data such as charts or diagrams for easier understanding.
Course recommendations coming soon.
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EssentialManage Business Knowledge skill
Set up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.
Course recommendations coming soon.
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EssentialMigrate Existing Data skill
Apply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.
Course recommendations coming soon.
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EssentialStructure Information skill
Organise information using systematic methods such as mental models and according to given standards in order to facilitate user information processing and understanding with respect to the specific requirements and …
Course recommendations coming soon.
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EssentialAnalyse The Context Of An Organisation skill
Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.
Course recommendations coming soon.
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EssentialAssess Informational Needs skill
Communicate with clients or users in order to identify which information they require and the methods with which they can access it.
Course recommendations coming soon.
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EssentialCreate Data Models skill
Use specific techniques and methodologies to analyse the data requirements of an organisation's business processes in order to create models for these data, such as conceptual, logical and physical models. …
Course recommendations coming soon.
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EssentialInterpret Current Data skill
Analyse data gathered from sources such as market data, scientific papers, customer requirements and questionnaires which are current and up-to-date in order to assess development and innovation in areas of …
Course recommendations coming soon.
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EssentialManage Data Collection Systems skill
Develop and manage methods and strategies used to maximise data quality and statistical efficiency in the collection of data, in order to ensure the gathered data are optimised for further …
Course recommendations coming soon.
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EssentialManage ICT Data Architecture skill
Oversee regulations and use ICT techniques to define the information systems architecture and to control data gathering, storing, consolidation, arrangement and usage in an organisation.
Course recommendations coming soon.
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EssentialManage Information Sources skill
Identify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.
Course recommendations coming soon.
Optional Skills (5 of 12 displayed)
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OptionalData Protection knowledge
The principles, ethical issues, regulations and protocols of data protection.
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OptionalData Quality Assessment knowledge
The process of revealing data issues using quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.
Recommended Books
1 book -
OptionalInformation Confidentiality knowledge
The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with …
Recommended Books
1 book -
OptionalAssess ICT Knowledge skill
Evaluate the implicit mastery of skilled experts in an ICT system to make it explicit for further analysis and usage.
Course recommendations coming soon.
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OptionalCoordinate Technological Activities skill
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Course recommendations coming soon.
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OptionalInteract With Users To Gather Requirements skill
Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.
Course recommendations coming soon.
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OptionalPerform Data Mining skill
Explore large datasets to reveal patterns using statistics, database systems or artificial intelligence and present the information in a comprehensible way.
Course recommendations coming soon.
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OptionalDesign Information System skill
Define the architecture, composition, components, modules, interfaces and data for integrated information systems (hardware, software and network), based on system requirements and specifications.
Course recommendations coming soon.
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OptionalEnsure Information Privacy skill
Design and implement business processes and technical solutions to guarantee data and information confidentiality in compliance with legal requirements, also considering public expectations and political issues of privacy.
Course recommendations coming soon.
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OptionalImplement Data Warehousing Techniques skill
Apply models and tools such as online analytical processing (OLAP) and Online transaction processing (OLTP), to integrate structured or unstructured data from sources, in order to create a central depository …
Course recommendations coming soon.
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OptionalKeep Up With The Latest Information Systems Solutions skill
Gather the latest information on existing information systems solutions which integrate software and hardware, as well as network components.
Course recommendations coming soon.
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OptionalUtilise Decision Support System skill
Use the available ICT systems that can be used to support business or organisational decision making.
Course recommendations coming soon.
