ICT Project Manager Production & Specialised Services Managers
SaveWhat Does an ICT Project Manager Do?
ICT project managers schedule, control and direct the resources, people, funding and facilities to achieve the objectives of ICT projects. They establish budgets and timelines, perform risk analysis and quality management, and complete project closure reports.
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ICT Project Management
The methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects relating technological innovation in the field of ICT.
These are common skills for this role, based on a European framework. Requirements vary between jobs, including in the UK. Real-world experience matters more than ticking every box - use this as a guide, not a checklist.
Skills You Need to Become an ICT Project Manager
Essential Skills
Essential Skills
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Essential
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EssentialInternal Risk Management Policy knowledge
The internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous …
No book recommendations available yet.
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EssentialICT Project Management Methodologies knowledge
The methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using project …
No book recommendations available yet.
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EssentialQuality Standards knowledge
The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.
No book recommendations available yet.
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EssentialApply Conflict Management skill
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to …
Course recommendations coming soon.
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EssentialBuild Business Relationships skill
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Course recommendations coming soon.
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EssentialCoach Employees skill
Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist …
Course recommendations coming soon.
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EssentialCreate Project Specifications skill
Define the workplan, duration, deliverables, resources and procedures a project has to follow to achieve its goals. Describe project goals, outcomes, results and implementation scenarios.
Course recommendations coming soon.
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EssentialEstimate Duration Of Work skill
Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given …
Course recommendations coming soon.
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EssentialIdentify Legal Requirements skill
Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.
Course recommendations coming soon.
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EssentialManage Budgets skill
Plan, monitor and report on the budget.
Course recommendations coming soon.
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EssentialManage ICT Project skill
Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, …
Course recommendations coming soon.
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EssentialManage Staff skill
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet …
Course recommendations coming soon.
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EssentialPerform Project Management skill
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific …
Course recommendations coming soon.
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EssentialPerform Resource Planning skill
Estimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Course recommendations coming soon.
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EssentialPerform Risk Analysis skill
Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.
Course recommendations coming soon.
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EssentialProvide Cost Benefit Analysis Reports skill
Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project …
Course recommendations coming soon.
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EssentialRecruit Employees skill
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Course recommendations coming soon.
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EssentialTrain Employees skill
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving …
Course recommendations coming soon.
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EssentialManage Project Information skill
Provide accurate and relevant information to all the parties involved in a project on time.
Course recommendations coming soon.
Optional Skills (5 of 40 displayed)
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OptionalAgile Project Management knowledge
The agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
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OptionalLean Project Management knowledge
The lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
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OptionalOutsourcing Model knowledge
The outsourcing model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of …
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OptionalOutsourcing Strategy knowledge
The high level planning for managing and optimising external services of providers to execute business processes.
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OptionalDevops knowledge
The DevOps development approach is a methodology to design software systems and applications focused on the collaboration and between software programmers and other ICT professionals and automation.
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OptionalAgile Development knowledge
The agile development model is a methodology to design software systems and applications.
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OptionalHybrid Model knowledge
The hybrid model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of …
Recommended Books
3 books -
OptionalICT Process Quality Models knowledge
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and …
No book recommendations available yet.
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OptionalSaas (service-oriented Modelling) knowledge
The SaaS model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of …
No book recommendations available yet.
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OptionalWaterfall Development knowledge
The waterfall development model is a methodology to design software systems and applications.
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OptionalInsourcing Strategy knowledge
The high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.
Recommended Books
1 book -
OptionalProcess-based Management knowledge
The process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.
Recommended Books
1 book -
OptionalObject-oriented Modelling knowledge
The object-oriented paradigm, which is based on classes, objects, methods and interfaces and their application in software design and analysis, programming organisation and techniques.
Recommended Books
1 book -
OptionalICT System User Requirements knowledge
The process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, …
No book recommendations available yet.
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OptionalOpen Source Model knowledge
The open source model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety …
No book recommendations available yet.
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OptionalSystems Development Life-cycle knowledge
The sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.
No book recommendations available yet.
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OptionalCrowdsourcing Strategy knowledge
The high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.
Recommended Books
3 books -
OptionalDocument Management knowledge
The methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history …
No book recommendations available yet.
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OptionalPrototyping Development knowledge
The prototyping development model is a methodology to design software systems and applications.
Recommended Books
1 book -
OptionalSpiral Development knowledge
The spiral development model is a methodology to design software systems and applications.
Recommended Books
1 book -
OptionalIncremental Development knowledge
The incremental development model is a methodology to design software systems and applications.
No book recommendations available yet.
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OptionalIterative Development knowledge
The iterative development model is a methodology to design software systems and applications.
No book recommendations available yet.
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OptionalLegal Requirements Of ICT Products knowledge
The international regulations related to the development and use of ICT products.
No book recommendations available yet.
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OptionalQuality Assurance Methodologies knowledge
Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.
No book recommendations available yet.
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OptionalRapid Application Development knowledge
The rapid application development model is a methodology to design software systems and applications.
No book recommendations available yet.
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OptionalService-oriented Modelling knowledge
The principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of architectural styles, such as …
No book recommendations available yet.
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OptionalSoftware Architecture Models knowledge
The set of structures and models needed to understand or describe the software system, including the software elements, the relations between them and the properties of both elements and relations.
No book recommendations available yet.
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OptionalSoftware Design Methodologies knowledge
The methodologies such as Scrum, V-model and Waterfall to design software systems and applications.
No book recommendations available yet.
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OptionalApply Change Management skill
Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.
Course recommendations coming soon.
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OptionalApply Organisational Techniques skill
Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.
Course recommendations coming soon.
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OptionalApply Procurement skill
Undertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.
Course recommendations coming soon.
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OptionalCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
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OptionalDefine Technical Requirements skill
Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.
Course recommendations coming soon.
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OptionalExecute ICT Audits skill
Organise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issues and recommend solutions …
Course recommendations coming soon.
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OptionalImplement ICT Risk Management skill
Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse and manage …
Course recommendations coming soon.
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OptionalMaintain Relationship With Suppliers skill
Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
Course recommendations coming soon.
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OptionalManage Localisation skill
Modify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.
Course recommendations coming soon.
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OptionalProvide Technical Documentation skill
Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and …
Course recommendations coming soon.
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OptionalUse ICT Ticketing System skill
Utilise a specialised system to track registration, processing and resolution of issues in an organisation by assigning each of these issues a ticket, registering inputs from involved persons, tracking changes …
Course recommendations coming soon.
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OptionalDevelop Information Standards skill
Develop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.
Course recommendations coming soon.
