Labour Relations Officer Business & Administration Professionals
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Labour relations officers implement labour policy in an organisation, and advise trade unions on policies and negotiation. They handle disputes, and advise management on personnel policy as well as facilitate communication between trade unions and managerial staff.
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Where Do I Start?
Employment Law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
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These are common skills for this role. Real-world experience matters more than ticking every box — use this as a guide, not a checklist.
Skills You Need to Become a Labour Relations Officer
Essential Skills
Essential Skills
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EssentialEmployment Law knowledge
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
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EssentialPersonnel Management knowledge
The methodologies and procedures involved in the hiring and development of employees in order to ensure value for the organisation, as well as personnel needs, benefits, conflict resolution and ensuring …
Recommended Books
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EssentialGovernment Policy Implementation knowledge
The procedures related to the application of government policies at all levels of public administration.
Recommended Books
2 books -
EssentialAdvise On Conflict Management skill
Advise private or public organisations on monitoring possible conflict risk and development, and on conflict resolution methods specific to the identified conflicts.
Course recommendations coming soon.
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EssentialApply Conflict Management skill
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to …
Course recommendations coming soon.
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EssentialEstablish Collaborative Relations skill
Establish a connection between organisations or individuals which may benefit from communicating with one another in order to facilitate an enduring positive collaborative relationship between both parties.
Course recommendations coming soon.
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EssentialGather Feedback From Employees skill
Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise …
Course recommendations coming soon.
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EssentialHandle Conflicts skill
Mediate in conflicts and tense situations by acting between parties, such as service users, important others like families, and institutions, striving to effect an agreement, reconciliate, and resolve problems.
Course recommendations coming soon.
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EssentialMaintain Relations With Local Representatives skill
Maintain good relations with representatives of the local scientific, economic and civil society.
Course recommendations coming soon.
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EssentialRepresent The Organisation skill
Act as representative of the institution, company or organisation to the outside world.
Course recommendations coming soon.
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EssentialAdvise On Organisation Climate skill
Advise organisations on their internal culture and work environment as experienced by employees, and the factors which may influence the behaviour of employees.
Course recommendations coming soon.
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EssentialAdvise On Personnel Management skill
Advise senior staff in an organisation on methods to improve relations with employees, on improved methods for hiring and training employees and increasing employee satisfaction.
Course recommendations coming soon.
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EssentialProtect Employee Rights skill
Assess and handle situations in which the rights set by legislation and corporate policy for employees may be breached and take the appropriate actions in order to protect the employees.
Course recommendations coming soon.
Optional Skills (5 of {{ profession.optional_skills|length }} displayed)
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OptionalAdvise On Government Policy Compliance skill
Advise organisations on how they may improve their compliance to the applicable government policies they are required to adhere to, and the necessary steps which need to be taken in …
Course recommendations coming soon.
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OptionalCreate Solutions To Problems skill
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings …
Course recommendations coming soon.
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OptionalEnsure Cross-Department Cooperation skill
Guarantee communication and cooperation with all the entities and teams in a given organisation, according to the company strategy.
Course recommendations coming soon.
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OptionalFacilitate Official Agreement skill
Facilitate an official agreement between two disputing parties, ensuring that both parties agree on the resolution which has been decided on, as well as writing the necessary documents and ensuring …
Course recommendations coming soon.
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OptionalInspect Government Policy Compliance skill
Inspect public and private organisations to ensure proper implementation and compliance with government policies which apply to the organisation.
Course recommendations coming soon.
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OptionalMaintain Relationships With Government Agencies skill
Establish and maintain cordial working relationships with peers in different governmental agencies.
Course recommendations coming soon.
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OptionalManage Government Policy Implementation skill
Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation …
Course recommendations coming soon.
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OptionalModerate In Negotiations skill
Oversee negotiations between two parties as a neutral witness to ensure that the negotiations occur in a friendly and productive manner, that a compromise is reached, and that everything is …
Course recommendations coming soon.
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OptionalMonitor Company Policy skill
Monitor the company's policy and propose improvements to the company.
Course recommendations coming soon.
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OptionalRespond To Enquiries skill
Respond to enquiries and requests for information from other organisations and members of the public.
Course recommendations coming soon.
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OptionalMonitor Organisation Climate skill
Monitor the work environment and the behaviour of employees in an organisation to assess how the organisation culture is perceived by the employees and identify the factors which influence behaviour …
Course recommendations coming soon.
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OptionalPromote Inclusion In Organisations skill
Promote diversity and equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.
Course recommendations coming soon.